Bartender And Casino Attendant

Mountain View Co-Op; Conrad (MT); On-site; USD 25,000 - 40,000; Full time

Job summary

Mountain View Co-op in Conrad, MT is seeking a Bartender/Casino Attendant to welcome customers, serve beverages, and operate gaming machines with precise cash handling in a bar-casino setting.

You will ensure safety, maintain a clean environment, and uphold Montana liquor laws. Evening, weekend, and holiday shifts may be required; reporting to the Location Manager, you’ll support ongoing promotions and customer satisfaction.

Qualifications

• Must be legally eligible to serve alcoholic beverages under Montana law.
• Ability to accurately handle cash and customer transactions.
• Ability to obtain and maintain any permits, certifications, or licenses required for the position.
• Ability to pass any pre-employment requirements applicable to the position.

Responsibilities

• Provide exceptional customer service to customers, vendors, and guests.
• Create a welcoming and professional atmosphere for all patrons.
• Report to work fit for duty and maintain professional appearance standards.
• Handle customer questions, concerns, & complaints professionally and promptly.
• Communicate operational concerns & customer feedback to management.
• Stock and replenish beer, wine, liquor, mixers, ice, glassware, & related supplies.
• Verify customer age & identification in accordance with Montana alcohol beverage laws.
• Prepare and serve alcoholic & non-alcoholic beverages.
• Process customer orders and payments accurately using point-of-sale systems.
• Handle cash, checks, credit cards, & other approved forms of payment.
• Maintain confidentiality of customer information & transactions.
• Operate gaming equipment & perform duties in compliance with all applicable gaming regulations & company policies.
• Monitor gaming activity & process payouts according to established procedures.
• Obtain required customer documentation for gaming payouts when applicable.
• Maintain accurate records & transaction reconciliations.
• Follow Mountain View Co-op cash handling & credit policies.
• Promote current programs, specials, & marketing initiatives.
• Maintain cleanliness & organization of the bar, casino, customer areas, & workspaces.
• Assist with facility upkeep & minor maintenance activities as assigned.
• Follow all company safety policies & promote a safe work environment.
• Comply with all Mountain View Co-op policies, including workplace conduct, safety, alcohol service, & drug and alcohol policies.

Skills

Customer service

Cash handling

Basic mathematics

Point-of-sale systems

Alcohol service

Gaming operations

Safety policies

Education

High School diploma or GED

Tools

Point-of-sale systems

Job description

Job DetailsJob Location: Conrad Bar & Casino - Conrad, MT 59425-1828JOB SUMMARY

The Bartender/Casino Attendant serves as a primary point of contact for customers and plays a key role in creating a positive and welcoming experience. This position is responsible for providing excellent customer service, preparing and serving beverages, operating gaming machines in accordance with applicable regulations, handling cash transactions accurately, and maintaining a clean, safe, and professional environment.

The successful candidate demonstrates honesty, integrity, professionalism, attention to detail, and a commitment to Mountain View Co-op's values and customer service standards. This position may require working evenings, weekends, holidays, and varying shifts based on business needs.

REPORTING RELATIONSHIP

Reportsto the Location Manager or other management personnel as designated by the Company.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide exceptional customer service to customers, vendors, and guests.
• Create a welcoming and professional atmosphere for all patrons.
• Report to work fit for duty and maintain professional appearance standards.
• Handle customer questions, concerns, & complaints professionally and promptly.
• Communicate operational concerns & customer feedback to management.
• Stock and replenish beer, wine, liquor, mixers, ice, glassware, & related supplies.
• Verify customer age & identification in accordance with Montana alcohol beverage laws.
• Prepare and serve alcoholic & non-alcoholic beverages.
• Process customer orders and payments accurately using point-of-sale systems.
• Handle cash, checks, credit cards, & other approved forms of payment.
• Maintain confidentiality of customer information & transactions.
• Operate gaming equipment & perform duties in compliance with all applicable gaming regulations & company policies.
• Monitor gaming activity & process payouts according to established procedures.
• Obtain required customer documentation for gaming payouts when applicable.
• Maintain accurate records & transaction reconciliations.
• Follow Mountain View Co-op cash handling & credit policies.
• Promote current programs, specials, & marketing initiatives.
• Maintain cleanliness & organization of the bar, casino, customer areas, & workspaces.
• Assist with facility upkeep & minor maintenance activities as assigned.
• Follow all company safety policies & promote a safe work environment.
• Comply with all Mountain View Co-op policies, including workplace conduct, safety, alcohol service, & drug and alcohol policies.
• Perform other duties as assigned.

ESSENTIAL SKILLS & ABILITIES

Knowledge and understanding of:

• Customer service principles and practices
• Cash handling procedures
• Basic mathematics
• Point-of-sale systems
• Alcohol service requirements
• Gaming operations and regulations
• Safety policies and procedures

Ability to:

• Deliver outstanding customer service.
• Communicate effectively with customers and coworkers.
• Handle confidential information appropriately.
• Resolve issues professionally & respectfully.
• Work independently & as part of a team.
• Follow verbal & written instructions.
• Maintain accuracy when handling money & transactions.
• Adapt to changing business needs and work schedules.
• Work evenings, weekends, and holidays as required.

MINIMUM QUALIFICATIONS

Required:

• Must be legally eligible to serve alcoholic beverages under Montana law.
• Ability to accurately handle cash and customer transactions.
• Ability to obtain and maintain any permits, certifications, or licenses required for the position.
• Ability to pass any pre-employment requirements applicable to the position.

Preferred:

• High School diploma or GED
• Previous bartending experience.
• Previous casino, gaming, retail, hospitality, or customer service experience.
• Experience operating point-of-sale systems.

PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Physical Demands:

• Ability to communicate effectively in person and by telephone.
• Ability to read printed materials and computer screens.
• Ability to operate a point-of-sale system and gaming equipment.
• Ability to frequently stand and walk throughout a shift.
• Ability to bend, reach, stoop, kneel, and climb occasionally.
• Ability to regularly lift and carry up to 30 pounds.

Working Conditions:

• Work is primarily performed in a bar and casino environment.
• Exposure to varying noise levels from customers, gaming machines, and business operations.
• May involve evening, weekend, holiday, and special event work schedules.

DISCLAIMER

This job description is intended to describe the general nature & level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to assign or modify duties as business needs require.

EQUAL OPPORTUNITY & REASONABLE ACCOMODATION

Mountain View Co-op is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. Mountain View Co-op is committed to providing reasonable accommodations to qualified individuals with disabilities.

Qualifications