Bartender

Ross Resorts: Pine Needles | Mid Pines | Southern Pines Golf Club; Waynesville (NC); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

Paid time off (PTO)

Job summary

Raines Co. is seeking a Bartender to deliver high-quality service to guests, fulfill food and beverage needs, and handle transactions. The role emphasizes attentiveness, courtesy, and efficiency in a hospitality-driven environment.

Essential duties include greeting guests, serving drinks, knowing menus, processing orders in Micros, and upholding liquor laws. Pre-employment background checks are required. Raines is an Equal Opportunity Employer.

Qualifications

• Previous experience as a bartender.
• Knowledge of mixology for traditional and creative cocktails.
• Knowledge of applicable laws and regulations.
• Certifications as required by Federal, State, or Local agencies.
• ServSafe, TIPS Certification.
• Minimum High school diploma, GED or equivalent.

Responsibilities

• Greet guests in a friendly, courteous and attentive manner.
• Serve food and drinks for guests using suggestive selling techniques.
• Have a thorough knowledge of menus and applicable specials.
• Ring drink orders into computer immediately, collect money from guests.
• Prepare garnishments for drinks.
• Be able to operate the hotel computer system, Micros.
• Perform opening and closing procedures along with side work as assigned.
• Follow proper procedure regarding cash handling, following cash bank reconciliation and end of shift drop.
• Maintain a clean bar.
• Know and comply with food handling and liquor laws.
• Engage guests in a cordial, efficient, and professional manner.
• Perform all bar setup and restocking/replenishment of bar inventory and supplies.
• Adhere to hotel grooming standards.
• Assist food and beverage team as situations arise.
• Resolve guest complains and perform service recover when required (and escalate to immediate supervisor if needed)

Skills

Bartending experience

Mixology knowledge

Cash handling

Customer service

Food & beverage service

Education

High school diploma or GED

ServSafe Certification

TIPS Certification

Tools

Micros POS system

Bar setup & garnishing tools

Job description

Raines Co. - Your Future is Now!

Position Summary: The Bartender is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. Service guests by fulfilling their food and beverage needs and collecting payment.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greet guests in a friendly, courteous and attentive manner
• Serve food and drinks for guests using suggestive selling techniques
• Have a thorough knowledge of menus and applicable specials.
• Ring drink orders into computer immediately, collect money from guests.
• Prepare garnishments for drinks.
• Be able to operate the hotel computer system, Micros.
• Perform opening and closing procedures along with side work as assigned.
• Follow proper procedure regarding cash handling, following cash bank reconciliation and end of shift drop.
• Maintain a clean bar
• Know and comply with food handling and liquor laws.
• Engage guests in a cordial, efficient, and professional manner.
• Perform all bar setup and restocking/replenishment of bar inventory and supplies.
• Adhere to hotel grooming standards.
• Assist food and beverage team as situations arise.
• Resolve guest complains and perform service recover when required (and escalate to immediate supervisor if needed)

Experience and Education:

• Previous experience as a bartender
• Knowledge of mixology for traditional and creative cocktails
• Knowledge of applicable laws and regulations
• Certifications as required by Federal, State, or Local agencies
• ServSafe, TIPS Certification
• Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V