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Spring Hill, TN, US
1 Attachments
17 days ago Requisition ID: 1006
Salary Range: $25.00 To $25.00 Annually
STATUS: Full Time/Part Time
FLSA: Non - Exempt
REPORTS TO: Director of Food & Beverage
Position Summary
Responsible for preparing and serving alcoholic and non-alcoholic beverages for guests in a courteous, efficient, and professional manner while providing exceptional experience to members and guests. Maintains a clean, organized bar area, follows Club service standards, and assists with food and beverage operations to ensure outstanding member experience.
- Always displays the highest standards of service, welcoming members in a polite, gracious, and enthusiastic manner; always paying attention and anticipating their needs.
- Take and prepare beverage orders, mixing ingredients, such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks according to standard recipes. Serve wine and draft or bottled beer.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Complete and oversee set-up and breakdown of the bar area.
- Effectively manage multiple priorities in a fast-paced environment, remain composed under pressure, and exercises good judgment to resolve concerns and complaints in a professional and timely manner.
- Complete all assigned opening, closing, and side work each shift to ensure the bar is fully stocked, organized, and prepared to meet anticipated service demands.
- Maintain a professional appearance, demeanor, and conduct at all times, demonstrating proper etiquette when interacting with members, guests, and fellow team members.
- Maintain a thorough knowledge of all food and beverage menus, daily specials, and the Club's service standards and sequence of service to provide accurate information and exceptional service to members and guests.
- Maintain a working knowledge of the Club’s facilities, services, programs, and events to proactively assist members and guests, providing accurate information through clear, courteous, and professional communication.
- Follow and enforce all health, safety, sanitation, and workplace policies and procedures to maintain a safe, clean, and compliant environment for members, guests, and fellow team members.
KNOWLEDGE AND SKILLS:
- Comprehensive knowledge of bartending techniques, standard drink recipes, wines, beer, and spirits.
- Working knowledge of federal, state, and local laws and regulations governing the responsible service of alcoholic beverages.
- Minimum of one (1) year of bartending, food and beverage, hospitality, or related customer service experience preferred.
- Ability to communicate clearly and professionally while establishing and maintaining positive relationships with members, guests, vendors, and fellow team members.
- Customer service orientated with a commitment to delivering exceptional service and creating a positive experience for members and guests.
- Knowledge of food safety regulations.
CERTIFICATIONS AND OTHER REQUIREMENTS:
- Valid Driver’s License.
- Ability to pass all required pre-employment screenings.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Working conditions are performed in both interior and exterior surroundings. Physical strength demands may require lifting, carrying, pulling or pushing objects weighing up to