Bartender

Crowne-Plaza-Hotel-; Pittsburgh (Allegheny County); On-site; USD 38,000 - 48,000; Full time

Job summary

The Bartender at OTH Hotels Resorts delivers exceptional beverage and food service in a fast-paced bar and restaurant setting, maintaining a welcoming, professional environment and strong hospitality focus.

The role requires extensive knowledge of liquor, beer, wine, and cocktails, plus the ability to multitask, manage inventory, and ensure compliance with safety and service standards. Excellent guest interaction and teamwork are essential.

Qualifications

• Education: high school diploma or equivalent.
• Minimum 3 years of bartending experience.
• Alcohol service certification preferred or required by local regulations.

Responsibilities

• Bar Service & Guest Experience: Greet guests and serve beverages per standards.
• Beverage Knowledge & Sales: Maintain knowledge of drinks and upsell.
• Inventory & Bar Operations: Assist with inventory, ordering, and cost control.
• Cleanliness & Compliance: Maintain bar area cleanliness and safety compliance.
• Team Support & Flexibility: Collaborate with servers/kitchen for smooth service.

Skills

Mixology knowledge

Customer service

Multitasking

Attention to detail

Inventory management

Cash handling

POS systems

Communication

Team player

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our shared purpose is to be the Heart of Hospitality in the lives of our team members, guests, owners, partners, and communities.

Job Title

Bartender

Location

Property-based

Department

Restaurant

Property, if applicable

N/A

FLSA

Non-Exempt

Direct Supervisor

Restaurant Manager

Job Overview

The Bartender is responsible for delivering exceptional beverage and food service to guests while maintaining a welcoming, efficient, and professional bar environment. This role includes preparing and serving alcoholic and non-alcoholic beverages, engaging with guests, managing bar inventory, and ensuring compliance with service and safety standards. The Bartender plays a key role in driving guest satisfaction through product knowledge, service excellence, and a strong focus on hospitality.

This position operates in a fast-paced, high-volume bar and restaurant environment requiring constant standing and continuous guest interaction. Work is performed primarily indoors behind the bar and in surrounding service areas with exposure to noise, uneven surfaces, cleaning chemicals, hot and cold items, and potentially slippery floor conditions. Success in this role requires strong multitasking ability, attention to detail, and in-depth knowledge of beverage service and mixology.

Job Responsibilities

Bar Service & Guest Experience

• Greet guests promptly upon arrival at the bar or restaurant
• Prepare and serve alcoholic and non-alcoholic beverages according to recipes and standards
• Provide table-side or bar service as needed, including food and beverage delivery
• Engage with guests to provide a welcoming and high-quality experience

Beverage Knowledge & Sales

• Maintain extensive knowledge of liquor, beer, wine, and cocktail recipes
• Recommend beverages and utilize suggestive selling techniques to enhance guest experience
• Stay informed on current drink trends and menu offerings
• Ensure consistency and quality in all beverage preparation and presentation

Inventory & Bar Operations

• Maintain par levels and assist with daily bar inventory and ordering
• Perform scheduled inventory counts and report variances
• Follow cash handling and bank procedures according to accounting guidelines
• Assist in maintaining cost control and minimizing waste

Cleanliness & Compliance

• Maintain cleanliness and organization of all bar areas throughout shift
• Ensure compliance with sanitation, safety, and alcohol service regulations
• Maintain a polished, clean, and professional uniform appearance at all times
• Handle glassware, bar tools, and equipment safely and responsibly

Team Support & Flexibility

• Assist with guest flow and greet guests entering the restaurant or bar
• Support other food and beverage departments as needed
• Collaborate with servers and kitchen staff to ensure smooth service
• Contribute to a positive and team-oriented service environment

Job Requirements

Education: High school diploma or equivalent required.

Experience: Minimum 3 years of bartending experience required; full-service bar experience strongly preferred.

Skills and Abilities

• Extensive knowledge of liquor, beer, wine, and mixology
• Strong customer service skills with a friendly and professional demeanor
• Ability to multitask in a high-volume, fast-paced environment
• Strong attention to detail in drink preparation and presentation
• Ability to perform inventory and follow bar control procedures
• Knowledge of cash handling and POS systems
• Strong communication and interpersonal skills
• Ability to apply suggestive selling techniques effectively
• Team-oriented with willingness to support other departments

Certifications

Alcohol service certification preferred (or required per local regulations).

Travel required

No travel required; position is fully property-based.

Physical requirements

• Constant standing throughout entire shift behind the bar
• Frequent walking, bending, reaching, balancing, and use of manual and gross motor skills
• Frequent eye-hand coordination required for drink preparation
• Occasional sitting and pushing/pulling activities
• Constant lifting/carrying up to 10 lbs.; frequent lifting up to 50 lbs.; occasional lifting up to 100 lbs.
• Ability to work in a fast-paced environment with continuous guest interaction

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

We may use artificial intelligence (AI) tools to assist in evaluating applications, including screening and ranking candidates based on job-related qualifications. These tools support, but do not replace, human decision-making. All final hiring decisions are made by our recruitment team.