Bartender

Sonesta International Hotels; New Orleans (LA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) retirement plan

Paid vacation

Hotel discounts

Education assistance

Parental leave

Life insurance

Disability insurance

Employee perks

Job summary

Sonesta International Hotels is seeking a bartender to deliver high-quality beverage service across hotel outlets. You will set-up, serve, and breakdown the bar, ensuring consistency and guest satisfaction during every shift.

You will greet guests, suggest beverages, check IDs, handle cash, balance the register, and help maintain a clean bar area. Training and development opportunities accompany competitive benefits.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training.
• Valid Louisiana Responsible Vendor Server's Permit required.
• Prior MICROS experience is a plus.

Responsibilities

• Welcome customers, determine beverage preferences, and take drink orders.
• Plan drink menus and inform customers about beverages and specials.
• Mix ingredients, garnish glasses, and serve beverages.
• Check IDs to ensure legal drinking age.
• Take inventory and order supplies to keep bars stocked.
• Maintain clean work and dining areas; wash glasses and equipment.
• Develop new cocktail recipes and may work in other hotel outlets.
• Deliver passionate, engaging service and build guest relations.

Skills

Guest experience

Communication skills

Professional appearance

Cash handling

MICROS experience

Education

High school diploma or GED

Tools

MICROS

Job description

We’re Sonesta International Hotels.

The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive

—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Bartender is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the social venues of the hotel. The bartender sets-up, services, and breaks-down the bar area ensuring a high level of quality, consistency and service.

Job Description

Key Job Functions

• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
• Planning drink menus and informing customers about new beverages and specials.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
• Adhering to all food safety and quality regulations.
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
• Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
• Developing new cocktail recipes.
• This position has the possibility of working in all other outlets in the hotel.
• Deliver Passionate & Engaging Service to our Guests
• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
• Build solid relationship with your Colleagues
• Treat colleagues with respect and dignity
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• You will consistently deliver our GUEST model:
• Greet or welcome everyone, warmly with a smile
• Use eye and ear contact and guest’s name
• Establish/anticipate needs
• Solve and own all requests/complaints
• Thank everyone

Qualifications And Skills

• Track record of delivering exceptional guest or client experience.
• Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
• Appropriate professional appearance and demeanor.
• Prior experience with MICROS a plus.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Valid Louisiana Responsible Vendor Server's Permit required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, frequently required to walk; use hands to handle or feel, reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.

Additional Job Information/Anticipated

Pay Range

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.