Bartender

Choice Hotels International; Minneapolis (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

Choice Hotels International is seeking a Bartender to deliver exceptional beverage service to guests. This role requires a passion for hospitality, excellent customer service skills, and the ability to maintain a clean and organized bar environment. The ideal candidate will have prior bartending experience and be knowledgeable about various beverages and service regulations.

Benefits

Competitive compensation

Employee discounts at hotels

Paid time off

Qualifications

• Minimum one year bartending experience in an upscale environment.
• Knowledge of liquor brands and beverage preparation methods.
• Must be able to work flexible hours including evenings and weekends.

Responsibilities

• Prepare and serve beverages while ensuring guest satisfaction.
• Maintain cleanliness and organization of the bar area.
• Check guest identification and manage alcohol service according to laws.

Skills

Customer Service

Communication

Time Management

Education

Bartending License

Formal Bartending Training

Job description

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Join to apply for the Bartender role at Choice Hotels International

The role of the Bartender is to prepare beverages for our guests in a prompt and courteous manner while maintaining a high level of quality and consistency.

Are you RED?

• You are a hotelier and leader – you know operations, you’ve managed teams of all sizes, you know how to motivate your squad to achieve amazing things, and least of all you understand budgets and profitability
• You are passionate – about technology, innovation, creativity, art, music and fashion
• You are social – you don’t just understand the latest trends in technology and social media, you are on the leading edge and social technology is part of who you are
• You are a change agent – change is part of you, you are part of change. Adaptability and resiliency is in your nature
• You are a communicator – face to face or via social media, connecting with others is what you do best
  
  

Does the above describe you? Then we want to hear from you!

To make our HR folks happy… below highlights of a few of those typical ‘responsibilities’ and ‘requirements’ for this role.

Key Responsibilities

Pleasantly greeting our guests as they approach the bar; promoting house drinks and utilizing up-selling skills to maximize revenues

• Preparing beverages requested by customers, adhering to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs
• Setting up the bar including all liquor, mixers, ice, garnishes, glassware and supplies
• Performing pre-shift and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)
• Maintains knowledge of bar inventory and wine selection to respond properly to customer questions
• Inventorying unused liquor and beverages, ensuring that all liquor is properly secured before, during, and at close of shift
• Maintaining a complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink
• Making appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction
• Stocks beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce based on projections from the daily functions sheet
• Inspecting the bar daily for cleanliness and attractiveness and inspecting all equipment and machinery for proper operation
• Ensuring the proper cleaning of the bar area
• Promoting teamwork and quality service through daily communication and coordination with other departments
  
  

Adheres to legal and/or Choice Hotels policies and standards

• Understands and follows the laws and guidelines for beverage service
• Checks guests for proper identification, manages method of payment, and serves alcohol according to State, Federal and corporate liquor regulations.
• Alert Management of any service and/or safety issues Handles cash, checks and/or credit cards in accordance with Hotel policies
  
  

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality
  
  

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirements/Skills

• Minimum one year restaurant bartending experience, preferably in an upscale high volume environment
• Must meet minimum age to serve alcohol based on applicable state law
• Must be able to obtain and hold a valid Bartender’s License
• Must be 18 years of age, or older
• Formal bartending training preferred
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, preparation methods and garnishments
• Knowledge of local, state and federal liquor laws and regulations
• Thorough understanding of safe and perceptive service
• Excellent customer service and verbal communication skills
• Ability to do basic math and handle cash
• Ability to work with Point of Sale systems
• Highly organized – demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time
• Able to work a flexible schedule, including evenings, weekends and holidays
  
  

Physical Demands

• Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally
• Ability to maneuver up to 150 pounds, occasionally, for short periods of time
• Able to set up and take down tables, chairs, stages and other banquet meeting fixtures
• Ability to push and pull carts weighing up to 200 lbs, occasionally
• Ability to stand for extended periods of time, constantly
  
  

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.

This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide
  
  

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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