Bartender

HEI Hotels & Resorts; Miami (FL); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation, sick & holidays

Pet insurance

401(k) with match

YouDecide discounts

Hotel room discounts

Job summary

HEI Hotels & Resorts in Miami is seeking a guest-focused bartender to serve drinks and ensure a positive guest experience. You will stock, garnish, and present beverages, process orders, and handle payments with accuracy, while maintaining compliance with alcohol service rules.

The role requires friendly communication, basic beverage knowledge, and the ability to work long shifts in a fast-paced environment, with opportunities for growth within HEI's hospitality team.

Qualifications

• Hotel experience preferred.
• Must communicate well with guests.
• Basic knowledge of food & beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills to operate a cash register and handle payments.
• Manual dexterity to garnish, glassware handling, and stocking.
• Ability to remember and promote the menu variety.
• Proficient in POS procedures for pre-checks and closing checks.
• Ability to stand for long periods and work in confined spaces.
• Strong teamwork and effective verbal and written communication.

Responsibilities

• Maintains proper and adequate set-up of the bar daily including stocking.
• Maintains stock and garnishes fresh fruit and perishables daily.
• Greets guests, promotes and documents drink orders; prepares drinks per recipes.
• Complies with all state, federal and corporate alcohol service rules.
• Inputs orders into POS, creates checks and balances transactions.
• Receives cash, makes change, verifies charges and balances money.
• Locks/stores beverage and equipment, deposits cash drops, secures bank.
• Attends work as scheduled and performs other duties as assigned.

Job description

About Us

HEI Hotels & Resorts is proud to welcome Brickell Arch, a Luxury Collection Hotel, Miami to our growing portfolio of distinguished properties. Overlooking the shimmering waters of Biscayne Bay and steps from the energy of Brickell’s financial and cultural district, this iconic retreat blends refined sophistication with the vibrancy of Miami. From expansive guest rooms and suites to thoughtfully curated amenities and elevated service, Brickell Arch offers an experience that is both timeless and distinctly local. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.

Don’t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $11.00 - $11.98 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Serve guests in hospitable manner to ensure positive guest experience.

Essential Duties and Responsibilities

• Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
• Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all money.
• Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Must communicate well with guests.
• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
• Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.
• Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation.
• Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation.
• Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.