Bartender

Buffalo Wings; Massillon (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular restaurant is seeking a Bartender to create a memorable experience for Guests at Buffalo Wild Wings in Massillon. The Bartender will engage with customers, prepare drinks according to standard operating procedures, and maintain a clean bar environment while accurately managing orders and inventory.

Qualifications

• Ability to engage guests effectively.
• Knowledge of food and beverage options.
• Familiarity with SOPs related to alcohol service.

Responsibilities

• Make personal connections with Guests to create loyalty.
• Prepare alcoholic and non-alcoholic beverages per SOP standards.
• Monitor and manage bar inventory and control costs.

Skills

Customer Engagement

Time Management

Attention to Detail

Job description

JOB PURPOSE: The primary purpose of this position is to create a unique and personal experience for our Buffalo Wild Wings Guests by effectively presenting food and beverage options in an informative, friendly, and enthusiastic manner.

JOB FUNCTIONS / RESPONSIBILITIES:

1. Make personal connections with Guests to create loyalty through engaging conversations.
2. Participate in Mystery Shop, GEM, and BARS programs, following Company SOPs. Must ID anyone who looks under 40 years of age and check Guests' identification to ensure they meet minimum age requirements for alcohol consumption.
3. Read and organize tickets to serve Guests quickly and accurately, managing large crowds.
4. Prepare alcoholic and non-alcoholic beverages according to SOP standards.
5. Perform service, cleanliness, and operational duties including bussing, resetting the bar, restocking caddies, cleaning menus, and managing menu placement.
6. Stock the bar and refill ice bins as needed.
7. Remove debris and spills from the floor in the assigned section.
8. Replace kegs and restock bottles and alcohol as necessary.
9. Monitor and manage bar inventory and control costs, including tracking waste per company standards.
10. Ensure proper levels of inventory such as stemware and garnishes, and clean and sterilize these items.
11. Take food and beverage orders from Guests and prepare beverages for them and the servers’ Guests.
12. Process Guest payments accurately following SOPs.
13. Limit problems related to excessive drinking by taking appropriate precautions.
14. Maintain a clean and sanitary bar area, equipment, and blenders.
15. Support opening and closing duties as per FOH Support Responsibilities Policy, clocking in/out appropriately when performing FOH Support tasks.
16. Perform other duties as assigned by management, with pay rate determined by the specific duty.

PHYSICAL DEMANDS: The physical demands include sitting, standing, bending, lifting, and moving intermittently during work hours. Notify your manager if a task exceeds your physical capabilities.