Bartender

Buffalo Wings; Lima (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading sports bar chain seeks enthusiastic bartenders to provide exceptional service and create memorable experiences for Guests. Duties include managing bar inventory, preparing beverages, and ensuring compliance with alcohol service guidelines. Ideal candidates will excel in customer engagement and operational efficiency.

Qualifications

• Ability to create personal connections with Guests.
• Familiarity with bartending standards and procedures.
• Capacity to manage bar inventory effectively.

Responsibilities

• Engage with Guests to enhance their experience.
• Prepare and serve beverages according to SOP.
• Monitor alcohol service to limit excessive drinking.

Skills

Customer Service

Communication

Time Management

Attention to Detail

Job description

JOB PURPOSE: The primary purpose of this position is to create a unique and personal experience for our Buffalo Wild Wings Guests by effectively presenting food and beverage options in an informative, friendly, and enthusiastic manner.

JOB FUNCTIONS / RESPONSIBILITIES:

• Make personal connections with Guests to create loyalty through engaging conversations.
• Participate in Mystery Shop, GEM, and BARS programs. Follow Company Standard Operating Procedures for the BARS program, including "Must ID anyone who looks under 40 years of age" and check Guests' identification to ensure they meet minimum age requirements for alcohol consumption.
• Read and organize tickets to serve Guests quickly and accurately and manage large crowds.
• Prepare alcoholic and non-alcoholic beverages according to the standards and specifications set forth in the Standard Operating Procedures.
• Perform service, cleanliness, and operational responsibilities such as bussing, resetting the bar, restocking caddies, cleaning menus, and menu placement.
• Stock the bar and refill ice bins as needed.
• Remove debris and spills from the floor in the assigned section.
• Replace kegs and restock bottle beer and alcohol when necessary.
• Monitor and manage bar inventory and control costs, including tracking waste per company drink specifications and SOPs.
• Maintain proper inventory levels of stemware, glassware, garnishes, etc., and ensure these items are cleaned and sterilized as needed.
• Take food and beverage orders from Guests and prepare beverages for Guests as well as for servers’ Guests.
• Process Guest payments accurately according to the company's SOPs.
• Limit problems and liability related to customer excessive drinking by taking appropriate precautions.
• Maintain a clean and sanitary bar area, equipment, and blenders.
• Perform FOH support duties such as opening and closing tasks to maintain operational cleanliness, as per the FOH Support Responsibilities Policy. Pay rate for these duties is at the minimum wage rate, and proper clock-in/out procedures must be followed when switching between job codes.
• Perform other duties as assigned by management, with pay rate determined by the specific duty.

PHYSICAL DEMANDS: The physical demands include sitting, standing, bending, lifting, and moving intermittently during work hours. Notify your manager if a task exceeds your physical capabilities.