Bartender

Malibu Jack's; Cincinnati (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular amusement park in Cincinnati seeks a Bartender responsible for preparing and serving drinks, ensuring customer satisfaction, and maintaining a clean bar area. Candidates should have a friendly attitude, be willing to learn, and ideally possess bar experience. TIPS Certification is required. The job entails working holidays and weekends and involves physical activity. Join us in creating unforgettable moments for our guests!

Qualifications

• Bar experience preferred, but not required.
• TIPS Certification required.
• Ability to perform all essential duties successfully.

Responsibilities

• Prepare and serve beverages according to recipes.
• Interact with customers and provide recommendations.
• Maintain cleanliness of the bar area.
• Handle cash and credit transactions accurately.

Skills

Friendly, upbeat attitude

Ability to handle guest complaints

Computer skills for POS system

Strong language skills

Mathematical skills

Job description

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.

Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high‑five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave.

As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long‑term career, there’s a spot for you here.

Job Summary

As a Bartender, you will play a vital role in supporting the Bar Manager in providing exceptional service to our guests. The Assistant Bartender is responsible for preparing and serving beverages, interacting with customers, taking orders, and ensuring the accuracy of transactions through the POS system. We are seeking individuals with a friendly and upbeat attitude, a commitment to quality, and a strong focus on customer satisfaction.

Key Responsibilities

• Prepare and serve alcoholic or non‑alcoholic beverages according to recipes.
• Interact with customers, take orders, and provide recommendations based on preferences.
• Enter each order accurately into the POS system.
• Uphold the company's core values and ensure optimum guest experience.
• Accountable for maintaining quality, consistency, and sanitation standards as per company and state regulations.
• Practice an ownership mentality with emphasis on motivation and teamwork.
• Keep the bar area clean and tidy, including washing glasses and cleaning the bar top and surrounding areas.
• Restock supplies during slow operational hours, including alcohol, ice, fruit, beer kegs, and beer cooler.
• Accurately portion all orders to ensure low cost.
• Handle cash and credit transactions, ensuring all orders are accounted for in the POS system.
• Work with the management team to achieve year‑over‑year growth, profitability, and guest satisfaction.
• Execute programs to lead to increased sales and profitability.
• Understand all menu items and effectively upsell to guests.
• Ensure safety by keeping areas free from hazards, addressing and correcting any practices that lower safety standards.
• Avoid over‑serving alcohol and check the ID of every patron to prevent serving minors.
• Handle guest complaints and maintain a calm demeanor under pressure.
• Obtain TIPS Certification.

Qualifications

• Friendly, upbeat attitude.
• Ability to perform each essential duty successfully.
• Bar experience preferred, but not required.
• Ability and willingness to learn all stations on the line.
• Ability to follow drink recipes and maintain accurate pour sizes.
• Ability to keep calm under pressure and handle guest complaints.
• TIPS Certification.
• Computer skills to operate the POS system.
• Strong language skills for reading and interpreting business periodicals, professional journals, technical procedures, or governmental regulations.
• Mathematical skills for calculating figures such as discount, interest, proportions, percentages, area, circumference, volume, cost, and tip share.
• Reasoning ability to solve practical problems and interpret various instructions.

Additional Requirements

• Position requires consistent activity, such as walking, bending, and lifting up to 50 lbs.
• Must be able to work holidays and weekends.
• Employment may require a background check.

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.

Five Star Parks & Attractions participates in the E‑Verify program.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.