Bartender

Dufry Careers; Chicago (IL); On-site; USD 12,398 - 22,041; Full time

Job summary

The Bartender is employed at HMSHost in Chicago O'Hare Airport and is responsible for greeting customers, taking orders, mixing drinks, serving beverages, and handling transactions. The role reports to the Store/General Manager per local requirements and requires maintaining a clean, well-stocked bar while following company policies.

Minimum qualifications include at least 1 year of bartending experience, knowledge of beer, wine and spirits, strong customer interaction skills, and the ability to

Qualifications

• Must meet state minimum age for serving alcoholic beverages.
• At least 1 year of bartending experience in high-volume or fast casual dining.
• Knowledge of beer, wine and spirits and their presentation.
• Able to communicate effectively with customers and coworkers.
• Able to lift up to 40 pounds and handle cash transactions.

Responsibilities

• Greet customers, take orders, and upsell products.
• Mix beverages according to recipes and company directions.
• Process payments and secure cash at shift end.
• Follow alcohol awareness procedures and maintain bar cleanliness.

Skills

Bartending experience

Cash handling

Upsell opportunities

Customer service

Communication

Lift up to 40 pounds

Tools

POS system

Job description

Airport Location: Chicago Airport F&B
Advertised Compensation: $9.24 to $16.50

Summary

The Bartender is responsible for greeting customers, taking drink/food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions; communicating ticket times and potential problems to the manager on duty and the servers as necessary; providing the highest quality of service to customers and associates at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non‑exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending on local requirements.

Essential Functions

• Greets customers and takes food order; provides information about products and looks for opportunity to “up‑sell” products
• Follows recipes and/or product directions for mixing beverages
• Collects payments and operates cash registers for drinks and/or food served following company established cash handling policies and procedures for all transactions; secures all monies at the end of each shift
• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests
• Follows all HMSHost customer service, adult beverage and cash handling policies and procedures
• Ensures a clean, sanitized and well‑stocked bar

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 1 year of closely related bartending experience; work experience in high‑volume or fast casual dining restaurant environment preferred
• Requires knowledge of beer, wine, and spirits as well as their preparation and presentation, keeping updated on new and revised beverage recipes
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to speak, read, and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Requires the ability to lift and/or move up to 40 pounds
• Cash handling and customer service experience preferred
• Frequently immerses hands in water and water diluted with chemical solutions

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)