Bartender

4100 RALEIGH STREET LLC; Charlotte (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

828 Venue Management Company in Charlotte, NC, is seeking an energetic bartender to deliver exceptional beverage service at events. You will handle setup through teardown, prep drinks, manage inventory, and ensure compliance with venue beverage packages and service standards.

The role requires 2+ years in bar or restaurant work, valid local alcohol certification, and availability nights/weekends/holidays. You’ll work with the Venue Event Captain in fast-paced settings, maintaining quality,

Qualifications

• 2+ years of bar or restaurant experience required.
• Valid local alcohol certification(s) required.
• Able to work nights, weekends and holidays.
• Able to handle high-volume service.

Responsibilities

• Set up and teardown beverage service for events.
• Prepare and serve alcoholic and non-alcoholic beverages.
• Maintain inventory and ensure service standards.
• Coordinate with Venue Event Captain on timelines and BEOs.
• Provide excellent guest satisfaction and resolve issues.

Skills

Bar operations

Guest service

Alcohol service

Crowd control

Stand long hours

Education

Local alcohol certification

Job description

BARTENDER JOB DESCRIPTION

828 Venue Management Company is one of the nation’s fastest-growing networks of inspiring event venues, with unique concepts that attract celebrations and events of all types. We foster a dynamic, collaborative environment centered on continued learning, professional development, exceptional service, and a strong sense of community. We believe in creating an inclusive workplace where everyone is valued and respected.

Venue Bartenders play a vital role in delivering an exceptional guest experience and are responsible for all aspects of beverage service on event day, from setup through teardown. Responsibilities include beverage preparation and service, inventory management, and execution of 828’s beverage packages and service standards.

Reporting to the Senior Venue Event Captain, Bartenders help ensure beverage operations run efficiently and consistently while delivering the high level of service our guests expect. This is a fast-paced, hands-on role offering valuable opportunities to learn, grow, and build experience within the events and hospitality industry.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Work with clients and guests to address questions or concerns pertaining to beverage services
• Knowledgeable in venue services, operations, and contract terms to ensure event success
• Meet with Venue Event Captain to review diagrams, timelines, and vendor contact information
• Greet coordinators and other vendors with welcoming customer service
• Ensure guest satisfaction and prompt problem resolution
• Onsite for events from bar set-up through to clean up; participation in pre-shift meetings is required
• Remain knowledgeable of local liquor laws
• Maintain quality control throughout service by holding to timeline details
• Efficiently and precisely mix and serve alcoholic and non-alcoholic beverages at fast-paced and high-volume events
• Ensure bar equipment and storage cleanliness prior to and post events
• Review, follow, and discuss detailed event specific BEOs and Passdown Reports provided by Venue Event Captain
• Support venue team during events with ad hoc tasks to ensure smooth flow of the event, even if outside of the beverage related duties outlined above

SKILLS & REQUIREMENTS:

• 2+ years of bar or restaurant experience preferred; bar or bartending operations preferred
• Appropriate and up-to-date local alcohol certification(s) required
• Availability on nights, weekends and holidays
• Knowledge of commonly used concepts, practices and procedures in alcohol and beverage service for large gatherings
• Ability to crowd control, and regularly mediate stressful situations, often involving intoxicated guests
• Must be at least 21 years of age
• Passion for ensuring customer satisfaction; always being hospitality-minded
• Must be able to perform essential bartending duties
• Ability to troubleshoot problems with immediate resources, multi-task and delegate
• Must have reliable transportation, cell phone and black clothing for event attire
• Must be able to stand for long periods of time and regularly lift and/or move up to 50 pounds

COMPENSATION:

• Hourly, paid bi-monthly, and eligible for gratuities and overtime
• The company cannot guarantee the number of hours or events schedule
• Relocation reimbursement is not offered

At 828, we are committed to unlocking unique and memorable experiences for ALL. We are proud to be an equal employment opportunity employer and are committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.