Bartender

Heavy Seas Beer; Baltimore (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

Heavy Seas Beer is seeking a passionate part-time bartender for its Baltimore taproom. The role involves delivering exceptional guest experiences through excellent customer service and maintaining a clean bar environment. Previous bartending experience is required, and candidates must be available for evening and weekend shifts.

Qualifications

• Previous bartending or serving experience required.
• Certification in TAMS / ServSafe is a plus.

Responsibilities

• Pour and serve a variety of craft beers while adhering to responsible serving guidelines.
• Maintain cleanliness and organization of the bar area and customer engagement.
• Accurately handle cash and card transactions in Square POS.

Skills

Beer Knowledge

Customer Service

Attention to Detail

Physical Stamina

Flexibility

Team Player

Tools

POS System

Job description

Job Details

Job Location: Baltimore, MD

Position Type: Part Time

Education Level: None

Salary Range: $7.75 - $7.75 Hourly

Travel Percentage: None

Job Shift: Any

Description

Job Summary

The Heavy Seas Taproom is currently seeking a new part-time bartender with passion and enthusiasm for craft beer who possesses great customer service skills and the ability to work in a fast paced environment. As a Brewery/Taproom Bartender, you'll be the face of our taproom, responsible for delivering an exceptional guest experience.

Must be available evenings and weekends with some Saturday and Sunday shifts required.

Previous bartending experience required

Pay: $7.75/hour + tips

Primary Duties and Responsibilities:

• Beer Service: Pour and serve a variety of craft beers, including our flagship and seasonal brews, while adhering to all responsible serving guidelines
• Retail maintenance: maintain a clean, tidy and presentable retail environment for our packaged beers and merchandise; Monitor inventory levels, restock beer, supplies, and merchandise as needed, and notify the manager of any shortages
• Cleanliness: Maintain cleanliness and organization of the bar area, including washing glassware, sanitizing surfaces, and following all health and safety protocols; Maintain a clean bar, taproom, game room, private party room, outdoor seating area, and restrooms
• Customer Engagement: Greet guests with a warm and welcoming attitude, answer questions about our beers, brewing process, and events, and make recommendations based on customer preferences
• Education: Educate customers on the different styles of beer we offer, including taste profiles, ABV, and the brewing process
• Point of Sale: Accurately handle cash and card transactions, process payments, and record transaction details (such as customer name for rewards accounts, or employees for allotments) in Square, following company SOPs
• Recordkeeping and Cash Handling: Balance the cash register at the end of your shift
• Team Collaboration & Event Support: Work closely with other bartenders, event staff, marketing, and management to ensure smooth operations and a cohesive guest experience for events, both public and private

Qualifications

Required Skills:

• Beer Knowledge: A strong interest in and knowledge of craft beer
• Customer Service: Excellent interpersonal and communication skills
• Attention to Detail: Ability to multitask, prioritize, and maintain composure in a busy environment while ensuring accuracy
• Physical Stamina: Ability to stand for long periods, lift kegs (up to 50 lbs), and move quickly to keep up with the pace of the taproom
• Flexibility: Willingness to work evenings, weekends, and holidays as required by the taproom’s hours of operation
• Team Player: A positive attitude and the ability to work well within a team

Credentials and Experience:

• Experience: Previous bartending or serving experience required
• Certification: TAMS / ServSafe or similar current certification a plus, cicerone or similar a huge plus