Bartender

Hollywood Casino Aurora; Aurora (IL); On-site; USD 12,000 - 17,000; Full time

Job summary

Hollywood Casino Aurora is seeking a bartender to take drink orders, mix beverages, serve guests, and maintain a clean, well‑stocked bar. Experience in high‑volume dining and knowledge of mixology are highly valued.

Essential duties include promoting casino events, handling cash and POS transactions, upselling specials, and enforcing age policies. Must be 21+, have a HS diploma or equivalent, and Alcohol & Food Handlers certifications or willingness to obtain them; shifts may include nights,

Qualifications

• Must be 21 years of age.
• High school completion or equivalent required.
• Alcohol & Food Handlers Certifications required or willing to obtain them.
• Ability to upsell menu items and communicate effectively with kitchen and servers.
• Ability to maintain a safe and clean working environment.
• Flexible schedule including nights, weekends, holidays.
• Experience in fast-paced bar environment.

Responsibilities

• Promoting casino events and programs.
• Resolving service problems according to procedures.
• Providing fast, friendly, professional beverage service to casino guests and beverage servers in accordance with company standards.
• Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with servers, and presenting drinks to guests or servers as required.
• Operating a cash register/POS System, ringing proper amount into the register, and giving the guest or server the correct change; accounting for all cash, charge, and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities.
• Maintaining a clean and stocked workstation in accordance with established health and safety guidelines.
• Alerting management of guests who are intoxicated, unruly or disruptive, and enforcing the minimum age policy.

Skills

Customer service

Upselling

Communication skills

Cash handling

21+ age requirement

Situational awareness

Education

High School Diploma or Equivalent

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

The bartender takes food and drink orders, mixes alcoholic beverages, serves customers, keeps the bar area clean, stocked, and organized, and takes payments. The ideal candidate for this position will have had experience in high volume dining/bartending and a knowledge of mixology.

Essential Responsibilities

• Promoting casino events and programs
• Resolving service problems according to procedures
• Providing fast, friendly, professional beverage service to casino guests and beverage servers in accordance with company standards
• Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with servers, and presenting drinks to guests or servers as required
• Operating a cash register/POS System, ringing proper amount into the register, and giving the guest or server the correct change; accounting for all cash, charge, and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities
• Maintaining a clean and stocked workstation in accordance with established health and safety guidelines
• Alerting management of guests who are intoxicated, unruly or disruptive, and enforcing the minimum age policy

BRING US YOUR BEST.

QUALIFICATION REQUIRMENTS

• Must be 21 years of age
• High school completion or equivalent required
• Alcohol & Food Handlers Certifications required/ willing to obtain
• Ability to describe and upsell/suggestive sell specials, menu items, document and comprehend drink and food orders and communicate effectively to the kitchen and servers
• Ability to engage guests in college and professional sports and sports wagering (social media, apps, podcasts, etc)
• Ability to maintain a safe and clean working environment
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
• This position requires working in a fast-paced environment that is subject to varying levels of noise and crowds
• Physical mobility with reasonable accommodations

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer

Starting Salary

Starting at $10.50 an hour plus tips