Bartender

potomac-family-dining; Alexandria (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

Potomac Family Dining in Alexandria, Virginia, is seeking a Customer Service-oriented individual to deliver superior food and beverage service within Applebee's brand standards. The ideal candidate will have previous bar service experience and a friendly demeanor, ensuring a pleasant experience for all guests.

This position involves serving food and drinks, managing beverage preparation, and complying with service regulations. A background in customer service and the ability to work in a fast-paced environment are essential for success in this role.

Qualifications

• Must be 21+ years old with prior bar service experience.
• ServeSafe Alcohol Certification is a plus.
• Reliable transportation is required.

Responsibilities

• Serve food and drinks to guests courteously.
• Mix beverages as per brand standards.
• Interact with guests to create a friendly atmosphere.
• Manage service of alcohol according to laws.

Skills

Friendly demeanor

Team player

Basic math skills

Communicative skills

Bi-lingual communication

Education

High School Degree or GED

Tools

Point-of-sale system

Soda fountain operation

Blender and drink machines

Job description

POSITION SUMMARY: Customer Service orientated position primarily responsible for delivering superior food and beverage service to bar guests within the restaurant according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service.

ESSENTIAL DUTIES AND TASKS:

• Serves food and drinks to guests in a courteous and timely manner.
• Mixes ingredients such as liquor, soda, water, and fruit juice to prepare alcoholic and non-alcoholic beverages according to Applebee’s.
• Interacts verbally with all bar guests creating a friendly and upbeat atmosphere.
• Greet guests, answer questions, and makes suggestions regarding food, drinks, and service.
• Completes assigned opening and closing side work as required.
• Slices fruit and vegetable garnishes for drinks.
• Presents guest checks to bar patrons. Makes correct change and/or completes any necessary credit transactions.
• Processes employee and manager food orders.
• Relays food orders to kitchen via the point-of-sale computerized register system in a timely and accurate manner.
• Manages service of alcohol according to all state and federal laws and regulations, as well as company and brand policies.
• Participates in the clearing and resetting of the bar.
• May occasionally be scheduled to serve guests in a Carside To-Go area.
• Maintains a clean and organized work area.
• Ability to explain and demonstrate usage of Tabletop Electronic Devices to guests.
• Ability to drive sales with suggestive selling techniques, creating a legendary customer experience, developing customer and community relationships to increase guest visits.
• Local Store Marketing participation to drive bar traffic and overall restaurant visibility.
• Removes trash and garbage from bar service area to dumpster.

EQUIPMENT/ COMPUTER SKILLS:

• Point-of-sale computerized system
• Phone
• Soda fountain operation
• Operation of blenders, frozen drink machines, and other bar equipment
• Tabletop Electronic Device
• Cutting utensils

SUPERVISORY RESPONSIBILITY:

None.

MINIMUM QUALIFICATIONS:

• Friendly and engaging demeanor
• 21+ years old
• Prior bar service experience
• ServeSafe Alcohol Certification a plus
• Reading, writing, basic math and verbal communication skills required
• Bi-lingual experience a plus
• Reliable transportation required
• High School Degree or GED preferred
• Ability to build relationships
• Ability to be a team player
• Ability to follow manager instructions and guidance
• Ability to communicate and behave professionally at all times

PHYSICAL DEMANDS:

• Ability to wipe down table tops, table legs, pick up debris off of the floor, and wipe down booth seats in the bar area.
• Transports plates, glasses, and baskets to and from the service bar and kitchen more than 30 times per shift.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds up to 15 times per shift.
• Ability to stand and exert fast-paced mobility for periods of up to four (4) hours.
• Must have a good sense of balance, be able to reach, bend, stoop, kneel, and frequently lift as much as 50 pounds.
• Frequent immersion of hands in water every five (5) minutes throughout a shift.
• Must be able to speak clearly and listen attentively to guests and other staff.

Travel: Less than 5%

WORKING CONDITIONS: Subject to wet floors and loud noises, fast-paced, outdoor conditions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.