Barista, UPMC Community

UPMC; Harrisburg (Dauphin County); On-site; USD 17,000 - 22,000; Part time

Job summary

UPMC Community is hiring a casual Barista to prepare espresso drinks, smoothies and coolers and deliver fast, friendly service to guests. You will work 6am-8pm, including every other weekend and holidays, and perform cashiering and station upkeep in a fast-paced environment.

Candidates should have excellent customer service, cash handling abilities, and experience using a POS system to ensure accurate orders and quick service, while following Starbucks standards for a memorable guest experience.

Qualifications

• Must have excellent customer service skills.
• Previous cashier experience preferred.
• Ability to use a POS system and handle cash accurately.

Responsibilities

• Welcome guests and take drink orders; prepare espresso drinks, smoothies and coolers.
• Operate espresso machine, batch drinks, and ensure delivery to guests within minutes.
• Maintain cleanliness, follow cash handling procedures, and provide the Starbucks experience.

Skills

Customer service

Cashier experience

Teamwork

POS system

Tools

Point of Sale (POS) system

Job description

We are hiring a casual Barista at UPMC Community! Candidates need to be available to work from 6am-8pm, including every other weekend & holiday!

Prepares espresso drinks, smoothies and coolers based on customer requests and according to standards. Performs cashiering duties, maintains work station and stocks supplies as needed. For each and every guest create a memorable experience by providing fast, friendly and courteous service. Follows Starbucks standards by providing outstanding customer service through product knowledge.

Responsibilities

• Welcome questions and educate guests. Make espresso drinks, smoothies and coolers that are delivered to the guest in less than three (3) minutes. Operate espresso machine and video screen. Identify each drink and delivery.
• Performs cleaning tasks in accordance with store standards. Follows cash handling procedures and cash handling policies. Contributes to store profitability Contributes to store goals for increasing sales and improving profits. Learns and demonstrates creating the Starbucks experience. Offers customer demonstrations and samples using brewing equipment, Discovers customer needs and appropriately suggest product with customers to enhance service and meet sales goals.
• Prepare and produce all drinks to the Starbucks standard. Batch like drinks together. Keep quest areas clean. Respond to the customer needs and thank each customer. Demonstrates the Just Say Yes behavior by taking care of customers needs. Follows store policy and procedures.

Ability to accurately count and perform basic mathematical function required. Excellent customer service skills required. Must have the ability to work as part of a team. Effective communication skills required. Ability to use Point of Service system required. Previous cashier experience preferred.

Licensure, Certifications, and Clearances

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran