It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Location: 365 Quartzsite Ave, Quartzsite, AZ 85346
Job Purpose:
Starbucks is a high energy, fast paced work environment that cares for its team members. We enjoy building relationships with our guests and being a bright part of their day. Starbucks team members enjoys working closely with each other and fosters an environment of fun with a diverse group of people. Plus, the daily free coffee is not bad either!
Duties:
- This position contributes to Starbucks success by providing legendary customer service to all customers.
- This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles. Responsibilities and essential job functions include but are not limited to the following:
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Discovers and responds to customer needs.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains a clean and organized workspace so that partners can locate resources and product as needed.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
- Maintains regular and punctual attendance.
Skills/Qualifications:
Preferred
- Must have a high school diploma or equivalent
- 1 year of food and beverage service industry experience in QSR and/or Starbucks
- Organized and detailed oriented
Required
- Must demonstrate honesty and integrity inside and outside the workplace
- Ability to obtain and maintain food handler's certification card
- Must be able to lift 45 lbs
- Must strive for a 100% of customer satisfaction
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Meets required dress code
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!