Barista (Starbucks) - Food Service Assistant II Part-time (32hrs)

Boston Children's Hospital; Boston (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

Boston Children's Hospital is seeking a part-time Barista (Starbucks) to provide exceptional food service and customer support. Responsibilities include preparing beverages and food, maintaining cleanliness, and ensuring a positive customer experience. Ideal candidates will have a high school diploma, food service experience, and strong communication skills.

Benefits

Flexible schedules

Health, vision, and dental insurance

Childcare and student loan subsidies

Generous time off

403(b) plan and pension

Tuition reimbursement

Cell phone discounts

T-pass discounts

Qualifications

• 6 months of food service experience; Barista experience preferred.
• Starbucks Barista Trainer Certification required within 6 months of hire.
• ServSafe Certification preferred.

Responsibilities

• Provide beverages and food products consistently by adhering to recipe standards.
• Maintain a clean and organized workspace.
• Deliver quality customer service with a customer-first attitude.

Skills

Customer service

Communication

Teamwork

Education

High school diploma/GED

Job description

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Responsibilities

• Provide beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety, and sanitation guidelines for all products.
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients, or substituted ingredients.
• Maintain a clean and organized workspace so that partners can locate resources and products as needed.
• Communicate information to the manager to ensure the team can respond appropriately and create the Third Place environment during each shift.
• Deliver quality customer service by acting with a customer-first attitude and connecting with customers to discover and respond to their needs.
• Follow Starbucks operational policies and procedures, including cash handling and safety/security protocols.
• Recognize and reinforce individual and team accomplishments using organizational methods.
• Maintain regular and punctual attendance.
• Be available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Engage with and understand customers through clear and pleasant communication.
• Perform various tasks within the store during each shift.
• Maintain high sanitation standards for all equipment, adhering to department policies, Health Department codes, and J.C.A.H.O. regulations.
• Contribute to a positive working environment and promote teamwork by taking initiative to improve quality and exceed customer expectations, maintaining clear communication and constructive relationships with colleagues and staff.

Minimum Qualifications

• High school diploma/GED and 6 months of food service experience; 6 months of Barista experience preferred.
• Starbucks Barista Trainer Certification required within 6 months of hire.
• ServSafe Certification; MA Allergen Training or AllerTrain Manager Certification preferred.
• Act with integrity, honesty, and knowledge that promote Starbucks culture, values, and mission.
• Maintain a calm demeanor during high volume or unusual events to ensure store operations and set a positive example.
• Evaluate environment and customer cues to anticipate needs.
• Excellent customer service skills, including effective communication, greeting visitors, explaining policies, and relaying messages.
• Courtesy and tact when dealing with patients, visitors, and staff.
• Availability to work rotating weekends, mornings, and evenings, part-time (32 hours).

Boston Children’s Hospital offers competitive compensation and benefits, including flexible schedules, health, vision, dental insurance, childcare and student loan subsidies, generous time off, 403(b) plan, pension, tuition reimbursement, license and certification reimbursement, cell phone discounts, and T-pass discounts. Experience the benefits of passion and teamwork.

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Healthcare, IT Services and Consulting, Research Services

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