Barista – Sioux Falls, SD

Ziggi’s Coffee, LLC; Sioux Falls (SD); On-site; USD 17,000 - 21,000; Full time

Job summary

Ziggi’s Coffee, LLC in Sioux Falls is seeking a Barista who thrives in a fast-paced café and loves delivering friendly, attentive service. You will greet guests, craft quality drinks, and contribute to a welcoming atmosphere with a smile and a can-do attitude.

This role emphasizes teamwork, reliability, and adaptability as you learn new recipes and point-of-sale skills, handle busy shifts, and help keep our stations clean and organized while ensuring guests leave happier than they arrived.

Qualifications

• Greet guests warmly and provide helpful service.
• Personalize interactions and remember regulars.
• Resolve guest concerns calmly and professionally.
• Maintain high guest-service standards during peak hours.
• Learn drink recipes and POS systems quickly.
• Adapt to changing tasks and stay organized.

Responsibilities

• Greet each guest with enthusiasm and create a welcoming environment.
• Prepare drinks and items to quality standards and speed.
• Support team during busy shifts and communicate openly.
• Keep work area clean, stocked, and organized throughout shifts.
• Assist guests with menu questions and recommendations.
• Operate POS and handle transactions accurately.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Cash handling

Job description

Position Summary:

At Ziggi’s Coffee, Baristas are more than just drink-makers—they’re the heart of our customer experience. As a Barista, you create positive moments for every guest by delivering great coffee with a warm smile, a helpful attitude, and an eye for quality. You’ll work alongside a team that values connection, hustle, and a shared commitment to excellence.This is a fast-paced, hands-on role where you’ll be supported, trained, and empowered to grow. Whether it’s a guest’s first time in or their fiftieth, you’ll help ensure they leave happier than they arrived.

Core Responsibilities:

Customer Service & Communication

• Greet each guest with genuine enthusiasm and create a welcoming environment.
• Personalize interactions—remember regulars, make newcomers feel at home.
• Resolve customer concerns calmly and professionally.
• Maintain a high standard of guest service, even during peak hours.

Teamwork & Culture Fit

• Be a “positive team player”—support your coworkers, especially during busy shifts.
• Communicate openly and respectfully with your team and leadership.
• Step in when help is needed and celebrate wins together.
• Represent Ziggi’s values through your attitude, energy, and presence.

Work Ethic & Dependability

• Show up on time, stay engaged, and own your responsibilities.
• Take pride in doing small tasks well—cleaning, stocking, or restocking stations.
• Stay focused and proactive during both busy and slow times.
• Be flexible with scheduling, including early mornings and weekends.

Learning & Adaptability

• Actively learn new skills—from drink recipes to point-of-sale systems.
• Take feedback in stride and use it to improve your performance.
• Stay curious—ask questions, practice, and grow each shift.

Situational Awareness & Multitasking

• Balance making drinks, assisting guests, and keeping your station clean.
• Stay calm and prioritize when juggling multiple tasks or requests.
• Think on your feet and adjust to guest needs, even if they ask for something off-menu.

Who Thrives in This Role?

You’re a great fit if you:

• Enjoy connecting with people and making their day.
• Have a strong work ethic and love being part of a team.
• Stay upbeat under pressure and enjoy fast-paced environments.
• Are looking to grow within a values-driven company that supports you.