Barista – Omaha, NE

Ziggi’s Coffee, LLC; Omaha (NE); On-site; USD 26,000 - 34,000; Full time

Job summary

Ziggi’s Coffee, LLC in Omaha, NE is hiring a Barista to deliver warm, friendly service while crafting quality coffee and beverages. You’ll interact with guests, handle peak-hour rushes, and contribute to a welcoming cafe atmosphere.

You’ll learn beverage recipes, POS systems, and teamwork skills in a fast-paced environment that values hustle, connection, and guest satisfaction on every shift.

Qualifications

• Excellent customer service and welcoming communication.
• Ability to work well in a fast-paced cafe environment.
• Strong teamwork and reliable work ethic.
• Willingness to learn beverage recipes and POS systems.
• Ability to stay positive and adapt to guest needs.

Responsibilities

• Greet guests with enthusiasm and create a welcoming environment.
• Personalize interactions and remember regulars.
• Resolve guest concerns calmly and professionally.
• Maintain high guest service standards during peak hours.
• Balance making drinks, assisting guests, and keeping stations clean.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Position Summary:

At Ziggi’s Coffee, Baristas are more than just drink-makers—they’re the heart of our customer experience. As a Barista, you create positive moments for every guest by delivering great coffee with a warm smile, a helpful attitude, and an eye for quality. You’ll work alongside a team that values connection, hustle, and a shared commitment to excellence.This is a fast-paced, hands-on role where you’ll be supported, trained, and empowered to grow. Whether it’s a guest’s first time in or their fiftieth, you’ll help ensure they leave happier than they arrived.

Core Responsibilities:

Customer Service & Communication

• Greet each guest with genuine enthusiasm and create a welcoming environment.
• Personalize interactions—remember regulars, make newcomers feel at home.
• Resolve customer concerns calmly and professionally.
• Maintain a high standard of guest service, even during peak hours.

Teamwork & Culture Fit

• Be a “positive team player”—support your coworkers, especially during busy shifts.
• Communicate openly and respectfully with your team and leadership.
• Step in when help is needed and celebrate wins together.
• Represent Ziggi’s values through your attitude, energy, and presence.

Work Ethic & Dependability

• Show up on time, stay engaged, and own your responsibilities.
• Take pride in doing small tasks well—cleaning, stocking, or restocking stations.
• Stay focused and proactive during both busy and slow times.
• Be flexible with scheduling, including early mornings and weekends.

Learning & Adaptability

• Actively learn new skills—from drink recipes to point-of-sale systems.
• Take feedback in stride and use it to improve your performance.
• Stay curious—ask questions, practice, and grow each shift.

Situational Awareness & Multitasking

• Balance making drinks, assisting guests, and keeping your station clean.
• Stay calm and prioritize when juggling multiple tasks or requests.
• Think on your feet and adjust to guest needs, even if they ask for something off-menu.

Who Thrives in This Role?

You’re a great fit if you:

• Enjoy connecting with people and making their day.
• Have a strong work ethic and love being part of a team.
• Stay upbeat under pressure and enjoy fast-paced environments.
• Are looking to grow within a values-driven company that supports you.