Barista Shift Lead — Create Exceptional Guest Experiences

Marcus Hotels & Resorts; Omaha (NE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meals

Room discounts

Employee discounts at venues

Free parking

Theatre coupons

Career growth potential

Paid time off

Health insurance & 401k

Job summary

The Omaha Marriott Downtown, a Marcus Hotels & Resorts property, is seeking a Starbucks Lead Barista to guide the team during shifts, craft beverages to standard, and ensure a warm guest experience in downtown Omaha.

This role combines hands-on bar work with supervisory duties, requiring previous barista and leadership experience, a flexible schedule including weekends and holidays, and a commitment to cleanliness and cash-handling accuracy.

Qualifications

• Previous barista experience required.
• Supervisory experience preferred.
• Able to work varied schedule including weekends and holidays.
• Learn menu items and up-selling techniques.
• Basic math skills for cash handling and transactions.
• Able to resolve conflicts and communicate in English.

Responsibilities

• Supervise staff in the manager's absence and train new team members.
• Provide quality beverages consistently, following Starbucks standards.
• Maintain cleanliness of the work area and adhere to health standards.
• Follow merchandising, stocking, rotating, and storing procedures.
• Ensure guest satisfaction and handle accommodations when needed.
• Manage cash handling, receipts, and house bank responsibilities.
• Balance house bank at end of shift.
• Perform general cleaning tasks as assigned.

Skills

Barista experience

Supervisory experience

Cash handling

Tools

POS system

Job description

The Omaha Marriott Downtown, a Marcus Hotels & Resorts property, is seeking a Starbucks Lead Barista to guide the team during shifts, craft beverages to standard, and ensure a warm guest experience in downtown Omaha.

This role combines hands-on bar work with supervisory duties, requiring previous barista and leadership experience, a flexible schedule including weekends and holidays, and a commitment to cleanliness and cash-handling accuracy.