Barista & Server - Free Meals & Perks

HEI Hotels & Resorts; Pasadena (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free meals on duty

Hotel discounts

Travel benefits

Retirement plan

Job summary

HEI Hotels and Resorts is seeking a hospitality professional to provide guests with exceptional service at the Westin Pasadena, near Old Town. You will greet guests, take and input orders, deliver meals, and ensure accuracy while complying with alcohol service rules.

This full-time, on-site role offers a team-oriented environment with benefits including free meals on duty, travel and brand discounts, and a robust retirement plan.

Qualifications

• Professional appearance and teamwork required.
• Basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service ware and menu items.
• Ability to remember, recite and promote menu items.
• Ability to operate a keyboard and learn POS procedures.
• Effective verbal and written communication.

Responsibilities

• Check station before, during and after shift for proper set-up and cleanliness.
• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Operate the Point of Sale procedures to pre-check order and close out the check.
• Present the check to guest promptly.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Customer service

Team player

Food and beverage knowledge

Table settings

Menu knowledge

Guest relations

Tray handling

POS procedures

Communication skills

Job description

HEI Hotels and Resorts is seeking a hospitality professional to provide guests with exceptional service at the Westin Pasadena, near Old Town. You will greet guests, take and input orders, deliver meals, and ensure accuracy while complying with alcohol service rules.

This full-time, on-site role offers a team-oriented environment with benefits including free meals on duty, travel and brand discounts, and a robust retirement plan.