Barista/Server

The Unbound Collection by Hyatt; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free room nights

Medical, Prescription, Dental, Vision

401K

Paid Time Off

Life Insurance

Tuition reimbursement

Employee Stock Purchase Plan

Family benefits

Job summary

Hotel Kansas City is seeking an engaging Server & Barista for the Lobby Market. You’ll greet guests, craft coffee and tea, and deliver warm, efficient service in a busy, welcoming space.

You’ll learn our menu, handle orders and POS with care, maintain a clean station, and collaborate with Culinary and F&B teams to ensure a memorable guest experience each morning.

The role requires flexibility for early mornings, weekends, and holidays, and offers strong benefits.

Qualifications

• Previous serving or barista experience.
• Knowledge of coffee preparation, brewing techniques, and beverage equipment.
• Experience with cash handling and POS systems.
• Passion for food and beverage and hospitality.
• Ability to learn and communicate menu and beverage offerings.
• Flexible schedule including early mornings, weekends and holidays.
• Stand/walk extended periods and lift up to 20lbs as required.

Responsibilities

• Welcome guests with warmth and hospitality.
• Prepare and serve hot and cold coffee and tea beverages per recipes.
• Provide friendly counter-style breakfast and market service.
• Develop knowledge of offerings to answer questions and guide guests.
• Accurately take, enter, and deliver guest orders with pace.
• Handle POS transactions and cash accurately.
• Maintain a clean, organized Lobby Market throughout shift.
• Prepare station for service and keep supplies ready.
• Anticipate guest needs and respond promptly.
• Partner with Culinary and F&B leadership to keep service running smoothly.
• Follow food-safety and hotel standards.
• Jump in to support the team and create an exceptional guest experience.

Skills

Barista experience

Coffee brewing

POS handling

Menu knowledge

Flexible schedule

Lifting up to 20 lbs

Tools

POS systems

Job description

Summary

Start the Day with Great Coffee, Genuine Hospitality, and Kansas City Character. At Hotel Kansas City, hospitality is about creating moments that feel personal, effortless, and memorable. Set within the historic Kansas City Club building, the hotel blends more than a century of history with modern luxury, distinctive dining, and an unmistakable sense of place. Our Lobby Market is part of that experience—a welcoming destination where hotel guests and locals can start their morning with a thoughtfully crafted coffee, grab breakfast on the go, or settle in and enjoy a warm interaction with our team. We're looking for an engaging, energetic Server & Barista who enjoys connecting with people, takes pride in preparing quality beverages, and understands that even the quickest interaction can leave a lasting impression.

What You’ll Do

As a Server & Barista in the Lobby Market, you'll be one of the first friendly faces our guests see as they begin their day. You'll provide warm, efficient counter or sit-down style service while preparing crafted coffees, teas, and other beverages and helping create an inviting, well-organized environment.

• Welcome guests with warmth, energy, and genuine hospitality.
• Take the time to understand what guests are looking for and make thoughtful recommendations.
• Prepare and serve hot and cold coffee and tea beverages according to established recipes, presentation standards, and guest preferences.
• Provide friendly and efficient counter-style breakfast and market service.
• Develop a strong knowledge of our food and beverage offerings so you can confidently answer questions and guide guests through their options.
• Accurately take, enter, and deliver guest orders while maintaining an efficient pace of service.
• Handle POS transactions, guest payments, and cash accurately and responsibly.
• Maintain a clean, organized, stocked, and welcoming Lobby Market throughout the shift.
• Prepare your station for service and help ensure products, supplies, equipment, and service areas are ready for the day.
• Anticipate guest needs and respond quickly and thoughtfully to questions or requests.
• Partner with Culinary, Food & Beverage leadership, and fellow colleagues to keep service running smoothly.
• Follow all food safety, sanitation, cash-handling, and hotel service standards.
• Jump in wherever needed to support the team and create an exceptional guest experience.

Who You Are

You know that great hospitality doesn't have to be formal—it should feel genuine. You're someone who can craft a great cup of coffee while carrying on a conversation, remember a returning guest's favorite order, and keep your station organized even when there's a line at the counter. You enjoy the energy of a busy morning and take pride in making every guest feel seen and welcomed. The ideal candidate is:

• Warm, personable, and genuinely excited about taking care of people.
• Energetic and comfortable working in a fast-paced environment.
• Passionate about coffee, food, and hospitality.
• Curious and eager to learn more about our menu, ingredients, and beverage offerings.
• Detail-oriented and committed to quality, cleanliness, and presentation.
• A confident communicator who interacts professionally with guests and colleagues.
• Comfortable balancing multiple orders and priorities while maintaining a positive attitude.
• A team player who notices what needs to be done and is ready to jump in and help.

Qualifications

What You’ll Bring

• Previous serving or barista experience.
• Knowledge of coffee preparation, brewing techniques, and beverage equipment is preferred.
• Previous experience with cash handling and Point of Sale (POS) systems.
• A passion for food and beverage, excellent service, guest relations, and hospitality.
• The ability to learn and confidently communicate menu and beverage offerings.
• Flexibility to work a schedule that may include early mornings, weekends, and holidays.
• The ability to stand and walk for extended periods and safely lift, push, pull, and carry items weighing up to 20lbs as required by the position.

Why Hotel Kansas City?

Hotel Kansas City isn't simply a place to stay—it's a gathering place shaped by more than 100 years of Kansas City history. Today, the hotel brings that legacy to life through memorable dining, nightlife, events, and hospitality experiences. As part of Hotel Kansas City and Hyatt, you'll join a team of hospitality professionals who care about their craft, their guests, and one another. This is an opportunity to strengthen your food and beverage skills, grow your hospitality career, and help create the kind of everyday moments guests remember. If you're passionate about great coffee, great food, and making someone's day a little better through genuine hospitality, we'd love to meet you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We offer excellent benefits!

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, Vision, 401K at 30 days of employment!
• Life and Disability Insurance
• 401K with company match
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Employee Stock Purchase Plan
• Tuition Reimbursement Program