Barista Sales Associate Quick Service Restaurant

Eataly North America; Santa Clara (CA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Parental Leave

401K with match

Bonus program

Free family meal daily

Employee discounts

Job summary

Eataly North America is hiring a Barista to craft authentic espresso and café drinks across multiple counters. You will provide excellent guest service, describe menu items, and maintain clean, organized workstations in a fast-paced environment.

The role requires familiarity with coffee preparation, attention to allergen separation, and the ability to work early mornings, evenings or weekends. Training and benefits are provided where applicable.

Qualifications

• Knowledgeable and enthusiastic about coffee, tea and drink preparation.
• Outstanding communication and guest service skills.
• Ability to perform simple mathematical calculations and follow directions for all production.
• 1+ year barista experience on a manual espresso machine preferred.
• High school diploma preferred.

Responsibilities

• Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters.
• Provides guests with exceptional service and product details such as coffee blend or preparation description.
• Sets up stations and replenishes displays neatly including separation of allergens.
• Weighs, grinds or packs coffee beans for guests according to their specifications.
• Operates the POS system ensuring accuracy of cash drops and authenticity of bills.
• Cleans and sanitizes work areas in accordance with supervising health agency of the area.
• Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies.
• Maintains a calm demeanor during periods of high volume.
• Performs other duties as required or assigned.

Skills

Coffee knowledge

Guest service

Math skills

Barista experience

High school diploma

Education

High school diploma

Tools

POS system

Job description

Job Description

A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the QSR General Manager and the QSR Assistant General Managers.

• Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters
• Provides guests with exceptional service and product details, such as coffee blend or preparation description
• Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
• Ensures all items are dated and following First in First Out (FIFO) standards
• Weighs, grinds or packs coffee beans for guests according to their specifications
• Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills
• Cleans and sanitizes work areas in accordance with supervising health agency of the area
• Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies
• Maintains a calm demeanor during periods of high volume
• Performs other duties as required or assigned

Qualifications

• Knowledgeable and enthusiastic about coffee, tea and drink preparation, and product
• Outstanding communication and guest service skills
• Ability to perform simple mathematical calculations and follow directions for all production
• 1+ year barista experience on a manual espresso machine preferred
• High school diploma preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale
• Dexterity for rapid and consistent espresso creation

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Compensation is set at $18.70 an hour plus any tips.

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Compensation

$19-$19