Barista (rev 011526)

Alameda Health System; Oakland (CA); On-site; USD 47,000 - 55,000; Full time

Job summary

Alameda Health System is seeking a cafe team member to engage guests, greet customers, take orders, and prepare food and beverages. You will also handle payments at the POS with accuracy.

Responsibilities include maintaining clean service areas, following food safety standards, and supporting team members to deliver friendly, efficient service in a fast-paced environment.

Qualifications

• Experience in customer-facing cafe service and hospitality.
• Knowledge of food safety practices and handling.
• Barista skills or willingness to learn.

Responsibilities

• Prepares beverage and food orders for customers and catering using standard measures and recipes.
• Enters orders into the POS; accepts cash and card payments.
• Greet customers and interact to ensure satisfaction; relay concerns to supervisors.
• Maintains display foods and serves items attractively per standards.
• Maintains cleanliness of equipment, workstation, and service area.
• Follows HACCP and production standards for proper temperatures and portions.
• Works with team to ensure fast, accurate service and assists as needed.

Skills

Customer service

Cash handling

POS experience

Food safety

Barista skills

Education

High School diploma or equivalent

Job description

Summary

Engages café guests; greets customers; takes orders; prepares food/beverages; accepts and processes payments.

Duties & Essential Job Functions

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

• Prepares beverage and food orders for customers and catering using standard measures and recipes
• Enters orders into the Point of Sales System (POS); accepts cash and charge payments.
• Greets customers and interacts in a manner to ensure customer satisfaction; relays relevant concerns from customers directly to supervisors.
• Demonstrates a complete understanding of daily menu items and explains same to customers accurately.
• Checks to ensure that all display foods are merchandised attractively per standards. Serve food neatly and attractively per standard.
• Keeps all equipment clean and free of debris during meal service as assigned.
• Cleans equipment and workstation thoroughly before leaving the area for other assignments.
• Replenishes condiments, beverages, and general supplies while maintaining cleanliness of service area.
• Ensures proper presentation, portion control, and maintenance of proper serving temperatures - follows HACCP standard.
• Maintains sanitation and orderliness of all equipment, supplies and utensils within work area.
• Ensures proper food preparation by utilizing approved recipes and in following prescribed production standards
• Serves customers quickly, efficiently and does not allow back-ups or snags in serving lines.
• Develops a positive working relationship.
• Performs other duties as assigned.

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Minimum Qualifications

Required Education: High School diploma or equivalent

Preferred Experience: Customer facing work experience in a coffee and coffee shop experience

Preferred Licenses/Certifications: Possession of a valid local Food Handler's Permit or get it within three months of hiring.

Preferred Certification: Barista certificate

PAY RANGE: $35.47 / per hour

The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate's experience, education, skills, licenses and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization. Alameda Health System also offers eligible positions a generous comprehensive benefits program.