Barista, Ralph's Coffee, Harriman

Ralph Lauren; Central Valley (NY); On-site; USD 20,664 - 29,108; Part time

Job summary

Ralph Lauren is seeking an experienced professional for a role in luxury hospitality at the RL Club in Central Valley, New York. The position involves greeting VIP clients, providing personalized services, and maintaining an elevated client experience. Qualified candidates should have a background in luxury hospitality, strong interpersonal skills, and attention to detail. The salary ranges from $15 to $21.13 hourly, and flexible availability is required, including weekends and holidays.

Qualifications

• Proven experience in luxury hospitality or high-end retail.
• Strong communication skills and professional appearance.
• Flexible availability including weekends and holidays.

Responsibilities

• Provide personalized hospitality services to clients.
• Greet VIP clients and guests upon arrival.
• Maintain cleanliness and presentation of the RL Club space.

Skills

Exceptional interpersonal skills

Attention to detail

Relationship-building

Computer skills (Word, Excel, Outlook)

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

Responsibilities

• Greet and personally welcome VIP clients, brand partners, and special guests upon arrival to RL Club, offering a warm, elevated, and attentive introduction to the space.
• Provide personalized hospitality services including beverage offerings, curated amenities, and tailored experiences aligned with client preferences.
• Execute any client catering, entertainment or other guest accommodations.
• Anticipate guest needs and preferences by building relationships, maintaining client profiles, and collaborating with sales associates, personal stylists, and management.
• Maintain the ambiance, cleanliness, and presentation of the RL Club space to the highest standard at all times.
• Coordinate with cross-functional teams including retail, client experience & VIP, and tailor shop to ensure a seamless and luxurious client journey.
• Support the execution of in-store activations, private appointments, and bespoke experiences within the RL Club environment.
• Uphold the brand’s values, etiquette, and expectations for discretion, privacy, and service excellence.
• Identify and elevate facilities, repair and overall opportunities to maintain an elevated experience in the club space.
• Provide care and organize wardrobes including laundering, ironing, and coordinating attire for various occasions.
• Utilize and operate smart home technologies and digital tools to enhance efficiency in the club space.

Salary range: $15 - $21.13 hourly.

Qualifications

• Proven experience in luxury hospitality, private members clubs, or high-end retail clienteling environments.
• Exceptional interpersonal, communication, and relationship-building skills.
• Strong attention to detail with the ability to anticipate and respond to client needs intuitively.
• Professional appearance, poise, and demeanor reflective of the Ralph Lauren brand.
• Flexible availability, including weekends, holidays, and special event coverage.
• Passion for delivering elevated service experiences and creating meaningful, lasting client connections.
• Computer skills preferred: Word, Excel, PowerPoint, and Outlook.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
• Ability to operate the register, stand, move and walk for multiple hours.