Barista, Ralph's Coffee, Aventura

Ralph Lauren Corporation; Aventura (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in premium lifestyle products seeks a dedicated barista to enhance customer experiences at their coffee outlet. This role is essential for delivering quality service, preparing beverages, and maintaining a welcoming environment. Ideal candidates will have a passion for coffee, excellent communication skills, and the ability to thrive in a fast-paced setting. Join a team that values inclusion and fosters a culture of belonging, where your contributions make a meaningful impact on customer satisfaction and team dynamics.

Qualifications

• Several years of experience as a barista or in a related position.
• Excellent customer service and interpersonal skills.

Responsibilities

• Provide exceptional customer service and maintain store cleanliness.
• Prepare and serve beverages and food items according to specifications.

Skills

Customer Service

Multitasking

Communication Skills

Coffee Knowledge

POS Systems

Education

High School Diploma

Tools

Point of Sale (POS) Systems

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

This position contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This job is vital to our company's success by providing customers with prompt service, quality beverages & products, and maintaining a clean and comfortable store environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies.

• Greets customers and takes orders; processes cash and credit card transactions.
• Prepares and serves hot and cold beverages according to brand specifications and the customers’ requests.
• Serving prepared foods & pastries.
• Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency.
• Ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team.
• Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
• Keeps equipment operating by following operating instructions.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Communicates effectively with store manager regarding store, employee and customer needs.
• Communicate customer feedback to managers and recommend new menu items
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Maintain regular and consistent attendance and punctuality
• Other duties and tasks as assigned by manager.

Experience, Skills & Knowledge

• Must have several years of experience as a barista or in a related position
• Demonstrates excellent customer service and interpersonal skills, both written and verbal.
• Available to work flexible hours including: Early mornings, evenings, weekends, nights and/ or holidays.
• Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.
• Passionate about Coffee
• A passion for hospitality and guest service
• An outgoing and energetic disposition
• A polished and stylish presence
• Strong verbal and written communication skills
• Proficiency with various POS's is Preferred

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.