Barista - PT

Barnes & Noble Booksellers, Inc.; Goodyear (AZ); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking enthusiastic team members for their café in Goodyear. In this part-time role, you will engage with customers, deliver exceptional service, and maintain a welcoming atmosphere. Your ability to connect with customers and provide tailored recommendations will be key to enhancing their experience. If you enjoy working in a dynamic environment and have a passion for food and beverages, this opportunity is perfect for you. Join a team that values initiative, teamwork, and a positive attitude!

Qualifications

• Passionate about café products and customer engagement.
• Ability to make correct recommendations for beverages and food.

Responsibilities

• Deliver exceptional customer service and beverage recommendations.
• Maintain cleanliness and organization in the café environment.

Skills

Customer Service

Communication

Problem Solving

Multi-tasking

Job description

AZ - Goodyear - Palm Valley Pavillions West - 2147

Classification

Part-Time

Job Summary

What You Do

1. Work on the café floor, which requires physical activity (e.g., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and on the sales floor when needed.
2. Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service through a tailored order-creating approach.
3. Make relevant beverage and food recommendations, ensuring an engaging experience that connects customers with the right products to meet their needs.
4. Ensure that the Café is welcoming to all customers by keeping the bake case stocked and merchandise neatly displayed.
5. Take pride in the Café and prioritize maintaining a clean and tidy environment, understanding that cleanliness affects the entire customer experience.
6. Execute all operational standards correctly, promptly, and in accordance with café standards, safety, and health regulations.
7. Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
8. Recognize and offer to help both customers and employees with urgency and care.

Knowledge & Experience

• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
• Well-organized, efficient, and able to multi-task.
• Can clearly and respectfully communicate and express oneself.

Expected Behaviors

• Treat customers as the first priority at all times.
• Take initiative and continuously grow and expand café knowledge.
• Enjoy making recommendations and engaging with others.
• Show initiative and support company goals and initiatives as a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Be receptive to coaching and feedback from others.
• Be flexible and adaptable to an ever-changing environment.