Barista Pro: Craft Coffee & Warm Guest Experience

Hotel Indigo; Gatlinburg (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Hotel Indigo Gatlinburg Downtown is seeking a friendly Barista to join Bear Trail Café. You will craft specialty coffees, serve breakfast items, and deliver a welcoming guest experience inside the Bear Trail Café at the Gatlinburg Downtown hotel.

Responsibilities include taking orders, processing payments, keeping the café organized and stocked, and supporting the Food & Beverage team to ensure smooth daily operations in a fast-paced hospitality setting.

Qualifications

• Experience in barista or hospitality preferred.
• Strong customer service and communication skills.
• Ability to multitask during busy periods.
• Dependable, punctual, and detail oriented.
• Willingness to learn beverage recipes.

Responsibilities

• Prepare and serve coffee beverages and café items.
• Provide friendly, efficient customer service.
• Take orders and process payments at the POS.
• Open and close café operations.
• Maintain clean, stocked café and follow safety standards.
• Collaborate with Food & Beverage team.
• Address guest questions professionally.

Skills

Customer service

Communication

Multitasking

Punctuality

Cash handling

Tools

POS system

Job description

Hotel Indigo Gatlinburg Downtown is seeking a friendly Barista to join Bear Trail Café. You will craft specialty coffees, serve breakfast items, and deliver a welcoming guest experience inside the Bear Trail Café at the Gatlinburg Downtown hotel.

Responsibilities include taking orders, processing payments, keeping the café organized and stocked, and supporting the Food & Beverage team to ensure smooth daily operations in a fast-paced hospitality setting.