Barista Pro: Craft Coffee & Create Uplifting Guest Moments

Barista; United States; Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

Zunzi’s Zunzibar is seeking a customer-focused Barista to join our team. You will be preparing coffee drinks and food for guests while creating a friendly, hospitable atmosphere and ensuring everyone has an exceptional experience.

Greet customers with a smile, take orders, describe menu items clearly, and ensure speedy, accurate service on the POS. Maintain clean counters and tables and uphold brand standards.

Qualifications

• Experience in customer service or food service preferred.
• ServeSafe or Food Handler’s Certification, or willing to obtain
• Strong customer service and interpersonal communications skills
• Able to stand for long periods of time
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance with brand standards
• Excellent conflict resolution skills
• Able to work in a fast-paced environment

Responsabilités

• Greet all customers with a friendly smile; provide friendly, efficient and personal service to each customer
• Take food and drink orders; understand the menu to describe and execute items
• Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
• Enter orders accurately into POS system
• Clear and reset counters and tables at the conclusion of each guest visit
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures

Connaissances

Customer service

Interpersonal communications

Stand for long periods

Quick thinking

Conflict resolution

Fast-paced environment

Formation

ServeSafe / Food Handler Certification

Description du poste

Zunzi’s Zunzibar is seeking a customer-focused Barista to join our team. You will be preparing coffee drinks and food for guests while creating a friendly, hospitable atmosphere and ensuring everyone has an exceptional experience.

Greet customers with a smile, take orders, describe menu items clearly, and ensure speedy, accurate service on the POS. Maintain clean counters and tables and uphold brand standards.