Barista (Part-Time)

Follett Corporation; Albuquerque (NM); On-site; USD 16,531 - 30,940; Full time

Job summary

A retail company in Albuquerque seeks a Barista to assist customers and provide excellent customer service. The role requires a proactive approach to customer needs and the ability to maintain cleanliness during service. Ideal candidates should have over a year of food service experience, effective communication skills, and the ability to work in a fast-paced environment. Flexibility for evening and weekend hours is needed. This position offers a pay range of $12.00-$22.46 per hour.

Qualifications

• 1+ years previous Barista/food service experience required.
• Ability to stand for up to two or more hours at any given time.
• Ability to safely operate coffee equipment as necessary.

Responsibilities

• Prepares quality beverages and food products consistently for all customers.
• Maintains a calm demeanor during periods of high volume.
• Delivers legendary customer service by building relationships.

Skills

Customer service

Detail orientation

Effective communication

Time management

Teamwork

Education

High School Degree or equivalent

Job description

Position Overview

The Barista is responsible for assisting customers and providing great customer service. The Barista must be a quick learner who can remember ingredients, prepare quality beverages, and fill customer orders. The associate must be able to greet customers, build relationships, and work effectively in a team environment.

This position also requires the ability to keep and maintain a clean and sanitary work environment. Respond to customer concerns and requests, and ensure all bookstore property and personnel are secure.

Responsibilities

• Prepares quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Also, follow health, safety, and sanitation guidelines for all products.
• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Follett Starbucks Cafe.
• Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating the environment and customers for cues.
• Communicates information to the manager so that the team can respond as necessary to create a quality customer environment during each shift.
• Maintains regular and punctual attendance.
• Follows Starbucks operational policies and procedures, including safety and security, to ensure the safety of all partners during each shift.
• Delivers legendary customer service to all customers by acting with a customer-comes-first attitude by building relationships and connecting with the customer.
• Discovers and responds to customer needs promptly.
• Stocks products and maintains shelves organizes and arrange books and merchandise as appropriate.
• Lift and carry boxes, books, and other merchandise.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

Requirements

• 1+ years previous Barista/food service experience required.
• High School Degree or equivalent.
• Ability to stand for up to two or more hours at any given time.
• Ability to safely operate coffee equipment as necessary.
• Previous experience in a coffee shop, cafe environment (preferred).
• Detail-orientation in performing accurate transactions.
• Self-motivated and multi-tasks with minimal supervision.
• Proactively meets both internal and external customer needs.
• Effective work methods and consistently meets commitments.
• Effective communication skills-- clear, concise, and positive.
• Computer literacy desired.
• Willingness to work a flexible schedule including evening and weekend hours.
• Ability to sit, stand, walk, climb, kneel and bend.