BARISTA- NOSH

Belterra Casino Resort; Florence (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Boyd Gaming Corporation's Barista role is to deliver superior service at the Nosh concession, assisting customers with beverage selections and merchandise while maintaining sanitation and safety standards.

The Barista prepares espresso drinks, Coffee of the Day, and other beverages, handles cash and operates the register, opens and closes outlets, and coordinates with the Lead Barista to ensure smooth concession operations.

Qualifications

• Experience in specialty coffee and snack bar operations.
• Ability to communicate with customers and coworkers.
• Must be able to review and comprehend necessary documentation.
• Must be at least 18 years of age.
• Must obtain licenses/certifications per regulations.

Responsibilities

• Provide superior customer service to customers and employees.
• Assist customers in selecting beverages, pastries and merchandise.
• Prepare beverages including espresso drinks and Coffee of the Day.
• Follow policies and procedures for operational flow at each station.
• Open and close outlets to ensure sanitation and protect assets.
• Coordinate with Lead Barista on operating issues.

Skills

Specialty coffee

Customer service

Cash handling

Communication skills

Safety awareness

Tools

Cash register

Espresso machine

Coffee grinder

Turbo Chef

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Barista position is responsible for providing superior service to both the internal and external customer. The posttion is also responsible for accomplishing duties required of a Concession Worker/Barista to ensure efficient operation of the Nosh concession area.

The Barista

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Assists customers in the selection and purchase of specialty coffee, beverages, pastries, whole bean sales, and merchandise.
• Prepares a variety of customer beverage orders, such as espresso drinks and Coffee of the Day.
• Follows policies and procedures for operational flow at each station.
• Follows standards for merchandising, stocking, rotating and storing all products; follows inventory stocking and recording guidelines according to Siren’s Eye.
• Follows cash-handling and register policies.
• Inspects all areas of responsibility for safety and maintenance needs and takes action as needed; maintains cleaning supplies.
• Opens and closes outlets in accordance with established procedure to ensure sanitation and to protect company assets.
• Communicates closely with Lead Barista on all operating issues.

Qualifications

• Demonstrated knowledge of specialty coffee/snack bar operations.
• Ability to communicate effectively with customers, as well as all levels of employees.
• Must be able to distinguish between different denominations of currency and make change.
• Must be able to review and comprehend all necessary documentation.
• Ability to effectively and efficiently move around food service area.
• Machines and equipment used, but not limited to, include cash register, coffee machine, espresso machine, coffee grinder, grill, fryer, waffle iron, panini press, and Turbo Chef.
• At times subjected to hazards such as wet floors and hot grease.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 18 years of age.

The skills are typically acquired through on-the-job experience in specialty coffee, snack bar or similar food facility.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.