barista, Main Bar/Experience Bar - Store# 53313 Starbucks Reserve & Roastery - Chicago, IL

Starbucks; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking passionate baristas to join their team at a premier coffee destination. This role offers the chance to create unique customer experiences through expert coffee preparation and exceptional service. Baristas will engage with customers, showcasing their knowledge of diverse brewing methods and menu items while contributing to a vibrant team environment. Ideal candidates will thrive in a fast-paced setting and possess strong interpersonal skills, ensuring every customer leaves with a memorable experience. Join this innovative company and be part of a culture that values excellence and teamwork.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Tuition Coverage

Paid Vacation

Paid Parental Leave

Employee Stock Program

Flexible Work Hours

Backup Care

Qualifications

• Ability to work flexible hours including early mornings and weekends.
• Experience in the service or entertainment industry is preferred.

Responsibilities

• Provide exceptional customer service and coffee expertise.
• Maintain a clean workspace and follow health guidelines.

Skills

Customer Service

Coffee Knowledge

Multitasking

Interpersonal Skills

Attention to Detail

Education

Experience in Service Industry

High School Diploma or Equivalent

Job description

Now Brewing: barista, Main Bar / Experience Bar – Starbucks Reserve & Roastery

Job Summary and Mission

This job contributes to Starbucks success of the Reserve & Roastery location by providing an exceptional experience to all customers as ambassadors of coffee leadership and stewards of coffee quality. Through a commitment to operational excellence, partners work together as a team to create the Roastery & Reserve Experience for customers and fellow partners. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

As a barista at our Experiential Coffee bar (XBAR) or our Main Bar, you will showcase your craft and coffee expertise. Being a Roastery barista involves creating a multisensory experience in the art, science, and theater of coffee. We offer many unique brew methods- from a Pour Over, Chemex, French Press, Siphon, Espresso, and a classic cup of coffee from our Clover Brewing system. Our premier coffee offerings pair well with our innovative food offerings, handcrafted by our Reserve Cafe partners and Reserve Kitchens. This fast-paced environment encourages baristas to develop their passion for service and ability to work with a diverse team.

Summary of Key Responsibilities:

1. Coffee Expert & Brand Ambassador:

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
• Provide unique coffee forward experience for every customer
• Serve as coffee expert providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods (roasting process, flavor, etc.)
• Demonstrate impeccable composure and ability to thrive in ambiguous situations. Maintains a calm demeanor during periods of high volume or unusual events.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
• Follows health, safety and sanitation guidelines and standards
• Contributes to positive team environment
• Maintains regular and consistent attendance and punctuality

Service:

• Anticipates customer and store needs by constantly evaluating environment and customers for cues
• Delivers exceptional customer service to all customers
• Responsible for total service, including table service
• Support Roastery and Reserve events model and events execution

Sales:

• Maintain knowledge of 100+ unique Roastery & Reserve products
• Engage customers and leverage selling skills

Operations:

• Operate in environment with rapid innovation with minimal turnaround time from innovation to product and service delivery to the customer
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security.
• Maintain a clean and organized workspace so that partners can locate resources and product as needed

We would love to hear from people with:

Basic Qualifications:

• Ability to bend, twist, squat, reach, crawl, push/pull, climb stairs, and stand without limitation and for long periods of time
• Ability to carry 35lb on a consistent basis
• Experience in the service or entertainment industry (i.e. restaurant, bar, theater, or hospitality)
• Reading, writing, and oral proficiency in the English language
• Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays

Preferred Qualifications:

• 1-2 years of specialty retail sales experience
• Ability to carry and balance a tray
• High attention to detail with the ability to multitask and prioritize effectively
• Ability to learn quickly
• Ability to read customer cues and curate an immersive experience based on customer needs
• Strong interpersonal skills
• Ability to build relationships quickly
• Ability to work in multiple positions within different store departments (Zones), performing many different tasks within the departments during each shift
• Ability to memorize complex menus, ingredients, beverage & food builds
• Facilitation and presentation skills Ability to understand and carry out oral and written instructions and request clarification when needed
• Ability to work as part of a large and matrixed team
• Additional languages beneficial

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays.

Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.

You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.

For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com.

At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].