Barista Lead - MASS GENERAL BRIGHAM

Aramark; Massachusetts; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Barista Lead to provide exceptional customer service while preparing beverages and training staff. This role involves managing cash transactions and maintaining cleanliness in a fast-paced environment. Ideal candidates will have barista experience and strong leadership skills.

Qualifications

• Experience as a successful barista required.
• Previous cash handling experience required.
• Ability to read and communicate in English.

Responsibilities

• Train and guide staff members in coffee and food preparation.
• Prepare and serve coffees, teas, and specialty beverages.
• Maintain a clean and sanitary work area.

Skills

Customer Service

Cash Handling

Team Leadership

Food Safety

Communication

Education

Food Handling Certification

Job description

**Job Description**

The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment. The Barista Lead is responsible for helping train Baristas, processing transactions on the register/POS, following recipes to prepare coffees and beverages per specifications, and maintaining the coffee bar while delivering excellent customer service and meeting food safety policies.

**Job Responsibilities**

1. Greet and assist customers while anticipating their needs
2. Prepare and serve coffees, teas, specialty beverages per brand standards
3. Prepare and serve food items in line with location standards
4. Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge, and other processes and procedures
5. Schedule and delegate work assignments to team members and coordinate task completion
6. Accurately operate a register/POS and handle cash and credit card transactions
7. Count, organize, and balance cash drawer, fill out cashier slips, and make deposits
8. Adhere to Aramark’s cash handling policies and procedures
9. Set up and breakdown coffee bar, stations, or store including cleaning and sanitizing
10. Maintain a clean and sanitary work area
11. Stock beverage coolers, grab-and-go items, service ware, and condiments
12. Follow health, safety, and sanitation guidelines for all products

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and customers. Job duties may change or new ones may be assigned without formal notice.

**Qualifications**

• Experience as a successful barista required
• Previous cash handling experience required
• Basic math and counting skills required
• Experience in a supervisory or related role preferred
• Ability to work independently with limited supervision
• Must follow the required dress code
• Ability to read and communicate in English and follow recipes
• Complete Food Handling Certification as required

This role may involve physical demands such as lifting, bending, pushing, pulling, extended walking, and standing. Uniforms and/or Personal Protective Equipment (PPE) may be required.

**Education**

**About Aramark**

**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe every employee should enjoy equal employment opportunity and participate fully in company activities. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

**About Aramark**

We serve millions of guests daily through food and facilities in 15 countries. Our purpose-driven approach aims to develop talents, fuel passions, and empower growth. Learn more at http://www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.