Barista Lead — Create Exceptional Guest Moments

Kalahari Resorts LLC; Pocono, Northern (ID, KY); Hybrid; USD 16,000 - 23,000; Full time

Job summary

Kalahari Resorts & Conventions in the Pocono region is seeking a Barista to craft beverages and bakery items, deliver prompt, friendly service, and help guests enjoy memorable experiences at our resort cafés. You will be responsible for menu knowledge, beverage quality, and a clean, welcoming service area.

This full‑time position pays $14 per hour, with benefits and opportunities to grow within America’s leading indoor waterpark hospitality brand, part of a family‑owned company that Lead with

Qualifications

• State or Local Law may require a certificate upon completion of an alcohol awareness/safety class as well as state-certified proper food handling certification may apply.
• Coffee Shop, restaurant, fast-food venue, and/or hotel and resort experience is helpful.
• A leadership style rooted in collaboration, respect, and service to others.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.

Responsibilities

• Oversee daily operations of preparing beverages and ensuring our guests receive prompt service and quality beverages.
• Must have full knowledge of the menu, food items, specials of the day, coffee drinks, bakery case items, appropriate prices , layout of the Resort and its storage closets.
• Answer questions about food, beverage, restaurants, resort services and all activities that Kalahari Resorts has to offer.
• Be available to fill in as needed to help other associates and to ensure the smooth and efficient operation of the nearby restaurants as directed by the restaurant manager or immediate supervisor.
• Constantly observe counters and seating areas outside of the café for cleanliness and clear garbage using the proper sanitation methods to clean counters and table space.

Job description

Kalahari Resorts & Conventions in the Pocono region is seeking a Barista to craft beverages and bakery items, deliver prompt, friendly service, and help guests enjoy memorable experiences at our resort cafés. You will be responsible for menu knowledge, beverage quality, and a clean, welcoming service area.

This full‑time position pays $14 per hour, with benefits and opportunities to grow within America’s leading indoor waterpark hospitality brand, part of a family‑owned company that Lead with