Barista- La Concha Key West

remingtonhotelscareers; Key West (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Remington Hotels seeks a dedicated Guest Services Associate to work in our in-office environment in Key West, FL. You will take orders, prepare items, and ensure guest satisfaction while maintaining attentive and friendly service.

Responsibilities include cashiering, handling payments, and addressing guest requests with prompt follow-up. The role requires teamwork and ability to work varied shifts, including nights and weekends.

Qualifications

• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Willingness to work varied shifts including nights, weekends, and holidays.

Responsibilities

• Take orders and prepare items for guests to ensure satisfaction.
• Anticipate guest needs and maintain positive guest relations at all times.
• Perform cashiering duties: ring orders, process payments, and provide accurate change.
• Communicate with guests to follow through with special requests, instructions or complaints.

Job description

What you will be doing

• Responsible for taking orders, and preparing order items to guest satisfaction.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Responsible for cashiering, accurately and efficiently ringing in orders, taking payment and providing accurate change, when appropriate.
• Ensure customer satisfaction by communicating with guests to follow through with special requests, instructions or complaints.

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Physical Requirements (In-Office Role)

• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.