Barista Guest Services

RUSTIKA CAFE & BAKERY KATY; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Free food & snacks

Opportunity for advancement

Profit sharing

Job summary

Rustika Cafe & Bakery Katy is seeking a warm, energetic Barista & Guest Services team member to become the heart of our guest experience, crafting beverages and creating a welcoming atmosphere in a fast-paced setting.

You will greet guests, take orders, handle POS transactions, and collaborate with the team to keep service flowing smoothly during rush periods.

Qualifications

• Previous barista and customer service experience is required.
• Strong communication skills and a guest-first attitude.
• Ability to stand for extended periods in a fast-paced café.
• Reliable, punctual, and team-oriented work ethic.
• Basic math skills and comfort handling cash and POS transactions.
• Food handler certification or willingness to obtain one upon hire.
• Flexible availability including weekends, mornings, and holidays.

Responsibilities

• Prepare and serve specialty coffee drinks and café items to order.
• Greet guests with a friendly, professional demeanor to ensure an exceptional experience.
• Take accurate food and beverage orders using POS systems and handle transactions.
• Maintain cleanliness and organization of the café, counter, and equipment.
• Restock pastry cases, beverages, and supplies to support daily operations.
• Answer guest questions about menu items and bakery offerings.
• Collaborate with teammates to manage rush periods and ensure efficient service.

Skills

Barista experience

Customer service

Cash handling

Team player

Job description

Benefits

• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Profit sharing

About the Role

Rustika Cafe & Bakery Katy is looking for a warm, energetic Barista & Guest Services team member to join our growing family! You'll be the heart of our guest experience — crafting delicious beverages and creating a welcoming atmosphere that keeps customers coming back. If you love coffee, people, and a fast-paced environment, this is the perfect opportunity for you.

Responsibilities

• Prepare and serve specialty coffee drinks, espresso beverages, and other café menu items to order
• Greet and assist guests with a friendly, professional demeanor to ensure an exceptional customer experience
• Take accurate food and beverage orders using POS systems and handle cash and card transactions
• Maintain cleanliness and organization of the café, counter, and equipment throughout the shift
• Restock pastry cases, beverages, and supplies as needed to support smooth daily operations
• Answer guest questions about menu items, ingredients, and bakery offerings
• Collaborate with team members to manage rush periods and maintain efficient service flow

Requirements

• Previous barista and customer service experience is required
• Strong communication skills and a naturally friendly, guest-first attitude
• Ability to stand for extended periods and work in a fast-paced café environment
• Reliable, punctual, and a team-oriented work ethic
• Basic math skills and comfort handling cash and POS transactions
• Food handler certification or willingness to obtain one upon hire
• Flexible availability including weekends, mornings, and holidays

About Us

Rustika Cafe & Bakery is a beloved Houston-area institution known for its scratch-made pastries, artisan breads, and cozy café atmosphere that feels like a home away from home. Guests adore us for our warm hospitality, handcrafted baked goods, and the sense of community we bring to every visit. Our team members thrive in a supportive, passionate environment where great food and genuine care for people are always at the center of everything we do.