Barista & Guest Experience Specialist

Concord Hospitality Enterprises Co.; Wilmington (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term dis

401(k) with company match

Tuition assistance

Discounted room rates at Concord‑m an

Job summary

Concord Hospitality Enterprises Co. is seeking a Barista in Wilmington, NC. The role focuses on delivering friendly, enthusiastic, and timely service to guests, with attention to detail and accurate cash handling.

You will greet guests, maintain clean work areas, stock supplies, and assist with inventory while addressing inquiries and resolving issues with professionalism. Weekend hours are common in this role.

Qualifications

• High school diploma or equivalent preferred.
• Prior cashier or customer service experience helpful.
• Basic computer knowledge required.
• Strong interpersonal and communication skills.
• Ability to work varied hours, including weekends.
• Detail-oriented and able to perform repetitive tasks accurately.

Responsibilities

• Provide personalized service and warmly greet guests
• Maintain cleanliness of work areas and equipment
• Operate cash registers and handle transactions accurately
• Stock supplies and monitor inventory levels
• Address guest inquiries and resolve complaints with professionalism

Skills

Interpersonal skills

Communication skills

Cashier experience

Basic computer knowledge

Education

High School Diploma

Job description

Concord Hospitality Enterprises Co. is seeking a Barista in Wilmington, NC. The role focuses on delivering friendly, enthusiastic, and timely service to guests, with attention to detail and accurate cash handling.

You will greet guests, maintain clean work areas, stock supplies, and assist with inventory while addressing inquiries and resolving issues with professionalism. Weekend hours are common in this role.