Barista & Guest Experience Specialist

Colectivo Coffee Roasters; Town of Grafton (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hands-on training

Free employee beverages on and off-shi

Complimentary weekly bag of coffee

30% employee discount

Paid time off + PTO trade‑in options

Health, dental, and vision insurance (

401(k) retirement plan with employer m

Employee Assistance Program, including

Discounted pet insurance

Bicycle commuter benefit

Employee discount program with local

Job summary

Café Co-Worker at COLECTIVO COFFEE ROASTERS in Grafton, Wisconsin, is a frontline role blending hospitality, beverage preparation, and customer service. You will help create a welcoming moment for every guest, learn our product standards, and support a warm café environment people love returning to.

The role covers espresso preparation, tea and beverage service, cafe upkeep, and adherence to food safety guidelines.

Qualifications

• 6–12 months espresso preparation experience preferred.
• Customer service experience in a restaurant or retail setting.
• A love for hospitality rooted in human connection.

Responsibilities

• Create a warm, memorable café experience for every guest
• Prepare coffee and specialty beverages to the highest company standards
• Provide friendly, efficient service to our customers
• Maintain a clean, organized café and properly care for equipment
• Follow food safety and sanitation guidelines
• Grow your knowledge of coffee, tea, and espresso products through hands‑on training

Skills

Customer service

Hospitality mindset

Job description

Café Co-Worker at COLECTIVO COFFEE ROASTERS in Grafton, Wisconsin, is a frontline role blending hospitality, beverage preparation, and customer service. You will help create a welcoming moment for every guest, learn our product standards, and support a warm café environment people love returning to.

The role covers espresso preparation, tea and beverage service, cafe upkeep, and adherence to food safety guidelines.