Barista & Guest Experience Specialist

Advocate Health; Mount Pleasant (WI); Presencial; USD 17.000 - 21.000; A tiempo parcial

Descripción de la vacante

Advocate Health operates a hospital cafe staffed by baristas who greet customers, take orders, and serve baked goods and beverages. You will process transactions, maintain sanitation, and follow recipes to ensure consistent quality and presentation.

The role requires one year of experience in food service, excellent customer service skills, and the ability to work in a fast-paced clinical setting while protecting patient confidentiality.

Formación

• Typically requires 1 year of experience in hospital, hotel or restaurant food service.
• Ability to contribute to a positive work environment.
• Excellent customer service skills.
• Ability to maintain patient confidentiality.
• Ability to read and understand written and oral communications.

Responsabilidades

• Greets customers with quick, friendly and personal service; discovers and responds to needs.
• Sells and serves baked goods and food items; processes transactions through the POS and handles cash.
• Maintains high standards for product preparation; follows recipes and presents food/beverages.
• Maintains calm demeanor during high volume; supports shift team and implements change.
• Monitors temperatures and safe food handling; reports hazards and maintains sanitation.
• Prepares inventory, requisitions supplies and ensures proper labeling/storage.
• Performs sanitation duties and maintains a safe work environment; adheres to HACCP standards.

Conocimientos

Customer service

Communication

Confidentiality

Educación

No Formal Education

Descripción del empleo

Advocate Health operates a hospital cafe staffed by baristas who greet customers, take orders, and serve baked goods and beverages. You will process transactions, maintain sanitation, and follow recipes to ensure consistent quality and presentation.

The role requires one year of experience in food service, excellent customer service skills, and the ability to work in a fast-paced clinical setting while protecting patient confidentiality.