Barista & Guest Experience Specialist

Workstream; Mokena (IL); On-site; USD 24,000 - 29,000; Full time

Job summary

The Human Bean in the United States is seeking team members to deliver a bean-on-top customer experience while crafting high-quality beverages and foods. You will engage with customers, handle transactions, and work in a fast-paced environment that values kindness and attention to detail.

Flexible hours, opportunities to grow with a nationally expanding brand, and a supportive team culture are emphasized in this role.

Qualifications

• Welcome customers promptly
• Maintain a positive demeanor
• Prepare beverages and food per recipes
• Support training initiatives
• Work daily, weekly, monthly tasks
• Linebusting to speed up service
• Follow safety and quality standards
• Learn menu within two weeks

Responsibilities

• Greet and assist customers with a friendly, efficient service
• Prepare drinks and food following standard recipes
• Operate the register and handle cash accurately
• Maintain cleanliness and safety across the store
• Assist with training and onboarding of teammates
• Support peak-time service to ensure quick order delivery

Skills

Customer service

Interpersonal skills

Teamwork

Cash handling

Fast-paced environment

Learn quickly

Tools

POS system

Job description

The Human Bean in the United States is seeking team members to deliver a bean-on-top customer experience while crafting high-quality beverages and foods. You will engage with customers, handle transactions, and work in a fast-paced environment that values kindness and attention to detail.

Flexible hours, opportunities to grow with a nationally expanding brand, and a supportive team culture are emphasized in this role.