Barista & Guest Experience Specialist

Lowes Foods; Hickory (NC); On-site; USD 26,000 - 32,000; Full time

Job summary

Lowes Foods is seeking a guest-focused team member to deliver friendly, engaging service while supporting store standards and merchandising programs. You will interact with guests, demonstrate products, and provide samples in a clean, welcoming environment.

The role involves assisting with inventory, stocking, and maintaining sanitation and safety in accordance with company standards. Ideal candidates communicate well, work with others, and can lift up to 50 lbs when required.

Qualifications

• Friendly, engaging and outgoing personality.
• Ability to work well with guests and coworkers.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Ability to supervise, train and develop people.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Possess effective communication, guest service and selling skills.
• Ability to bend, kneel, and stand for extended period of time.
• Ability to communicate effectively with Store Management and Merchandiser(s).

Responsibilities

• Ensure guests receive friendly, engaging service by providing guest demonstrations and samples using brewing and roasting equipment.
• Follow merchandising and operational guidelines and programs including proper inventory level of product and supplies.
• Perform product preparation, receiving, stocking, rotating and guest service to achieve standards.
• Perform cleaning tasks and sanitation and maintain safety throughout the department in accordance with the Lowes’ Foods standards.
• Perform PA announcements on schedule.
• Perform all other duties as assigned by management.

Skills

Friendly personality

Guest service

Teamwork

Reading comprehension

Training & development

Communication

Physical stamina

Customer engagement

Job description

Lowes Foods is seeking a guest-focused team member to deliver friendly, engaging service while supporting store standards and merchandising programs. You will interact with guests, demonstrate products, and provide samples in a clean, welcoming environment.

The role involves assisting with inventory, stocking, and maintaining sanitation and safety in accordance with company standards. Ideal candidates communicate well, work with others, and can lift up to 50 lbs when required.