Barista & Guest Experience Specialist

Village Baker; Flagstaff (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Village Baker in Spring Lake, Michigan, is seeking a customer-focused Barista to join our team. You’ll craft coffee drinks and food while creating a friendly, hospitable atmosphere for guests.

Responsibilities include greeting customers, taking orders, understanding the menu, and delivering accurate POS entries, all while maintaining cleanliness and providing exceptional service. Join our all-American café with a pastry-forward, community-focused vibe.

Qualifications

• Strong customer service and interpersonal communications skills.
• Able to stand for long periods.
• Able to think quickly and resolve guest issues per brand standards.
• Excellent conflict resolution skills.
• Fast-paced environment adaptability.

Responsibilities

• Greet customers with a friendly smile and provide personalized service.
• Take food and drink orders and describe menu items accurately.
• Demonstrate understanding of coffee preparation, including specialty drinks.
• Enter orders into POS system accurately and efficiently.
• Maintain cleanliness of work areas and reset counters/tables after guest visits.
• Follow clean-as-you-go procedures to keep stations neat.

Skills

Customer service

Interpersonal skills

Conflict resolution

Quick thinking

Stamina/standing long hours

Education

ServSafe/Food Handler certification

Tools

POS system

Job description

Village Baker in Spring Lake, Michigan, is seeking a customer-focused Barista to join our team. You’ll craft coffee drinks and food while creating a friendly, hospitable atmosphere for guests.

Responsibilities include greeting customers, taking orders, understanding the menu, and delivering accurate POS entries, all while maintaining cleanliness and providing exceptional service. Join our all-American café with a pastry-forward, community-focused vibe.