Barista & Guest Experience Specialist

Twenty-Nine Palms Band Of Mission Indians; Coachella (CA); On-site; USD 20,000 - 29,000; Part time

Job summary

Twenty Nine Palms Enterprises in Coachella, CA is seeking a part-time front-of-house team member to sell, prepare and serve food and beverages while delivering our Five Star Experience and Service Promise.

You will provide outstanding service, take orders, handle payments, follow recipe standards, maintain cleanliness, and ensure safety and compliance with tribal and internal controls. This position requires flexibility for various shifts and the ability to work weekends.

Qualifications

• High school diploma or equivalent is preferred.
• Must pass periodic random drug screens.
• Must pass background suitability investigation.
• Must obtain Tribal Gaming License.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards.
• Obtain food and beverage orders and process payments using point of sale device, including; cash, credit cards, comps, and discounts.
• Perform assigned cashier duties in accordance with Standard Operating Procedures Policies.
• Provide quality beverage items by adhering to all recipe and presentation standards, as well as guest modification.
• Responsible for preparing, cooking and serving various food items while adhering to recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Adhere to all equipment cleaning and maintenance care specifications.
• Stock and monitor station needs according to par level.
• Monitor product quality and freshness and to ensure proper rotation of the products.
• Follow department procedures for preparing, storing, rotating, and stocking of product.
• Maintain a clean and well-organized work area.
• Ensure store front and seating area are clean, well-stocked, and presentable at all times.
• Comply with the additions of new food & beverage items on menu.
• Keep abreast of competitive changes including industry trends and local competitive set.
• Promote teamwork by assisting with training and sharing knowledge base with other Team Members in a respectful and encouraging manner.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

Education

High school diploma or equivalent

Job description

Twenty Nine Palms Enterprises in Coachella, CA is seeking a part-time front-of-house team member to sell, prepare and serve food and beverages while delivering our Five Star Experience and Service Promise.

You will provide outstanding service, take orders, handle payments, follow recipe standards, maintain cleanliness, and ensure safety and compliance with tribal and internal controls. This position requires flexibility for various shifts and the ability to work weekends.