Barista-Growth-Minded Customer Experience Champion

Ziggi’s Coffee, LLC; Erie (CO); On-site; USD 30,000 - 42,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking passionate Baristas to deliver warm, friendly service and high-quality coffee in a fast-paced setting. You’ll greet guests, remember regulars, and resolve concerns with a positive attitude.

Join a team that values connection, hustle, and excellence, with opportunities to grow. You’ll learn drink recipes, POS systems, and company values while supporting guests and coworkers across shifts.

Responsibilities

• Greet each guest with genuine enthusiasm and create a welcoming environment.
• Personalize interactions—remember regulars, make newcomers feel at home.
• Resolve customer concerns calmly and professionally.
• Maintain a high standard of guest service, even during peak hours.
• Be a “positive team player”—support your coworkers, especially during busy shifts.
• Communicate openly and respectfully with your team and leadership.
• Step in when help is needed and celebrate wins together.
• Represent Ziggi’s values through your attitude, energy, and presence.
• Show up on time, stay engaged, and own your responsibilities.
• Take pride in doing small tasks well—cleaning, stocking, or restocking stations.
• Stay focused and proactive during both busy and slow times.
• Be flexible with scheduling, including early mornings and weekends.
• Actively learn new skills—from drink recipes to point-of-sale systems.
• Take feedback in stride and use it to improve your performance.
• Stay curious—ask questions, practice, and grow each shift.
• Balance making drinks, assisting guests, and keeping your station clean.
• Stay calm and prioritize when juggling multiple tasks or requests.
• Think on your feet and adjust to guest needs, even if they ask for something off-menu.
• You’re a great fit if you:Enjoy connecting with people and making their day.
• Have a strong work ethic and love being part of a team.
• Stay upbeat under pressure and enjoy fast-paced environments.
• Are looking to grow within a values-driven company that supports you.

Job description

Ziggi’s Coffee, LLC is seeking passionate Baristas to deliver warm, friendly service and high-quality coffee in a fast-paced setting. You’ll greet guests, remember regulars, and resolve concerns with a positive attitude.

Join a team that values connection, hustle, and excellence, with opportunities to grow. You’ll learn drink recipes, POS systems, and company values while supporting guests and coworkers across shifts.