Barista - Full Time, Days (Bethlehem Campus)

St. Luke’s University Health Network; Bethlehem (Northampton County); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Luke's University Health Network seeks a dedicated Food Service worker to prepare hot and cold drinks, ensure quality and temperature, and serve menu items per dietary restrictions. You'll operate the POS, stock areas, and support sanitation and safety protocols across the department.

Ideal candidates have customer service or food service experience, with the ability to follow recipes and maintain confidentiality. This role emphasizes teamwork and adherence to Service Excellence standards.

Qualifications

• Customer service experience preferred.
• Food service background welcome but not required.
• Ability to follow recipes and safety procedures.

Responsibilities

• Prepares hot and cold specialty drinks in accordance with procedures.
• Maintains proper food quality and temperature.
• Prepares, serves and merchandises menu items per dietary rules.
• Operates POS and handles cash following policy.
• Stocks assigned areas and maintains sanitation.
• Cleans work area and completes special cleaning tasks.
• Maintains confidentiality and adheres to safety policies.
• Demonstrates service excellence in interactions with customers.
• Assists with attendance and dress code compliance.

Skills

Customer service

Food service

Cash handling

Education

High school diploma or equivalent

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

SCHEDULE: Required to work every other weekend & holiday.

Job Duties and Responsibilities

• Prepares hot and cold specialty drinks in accordance with established procedures and recipes
• Ensures and maintains proper food quality and temperature
• Prepares, serves, and merchandises menu items in a manner that best enhances the products and adheres to all dietary restrictions
• Ensures that all menus are posted in the proper areas and that changes to the menus have been communicated to the responsible individuals
• Operates POS while following cash handling policy and procedures
• Stocks assigned areas as directed
• Assists with general sanitation of food service department including: wiping walls, cleaning equipment, working in the dish room, emptying trash cans etc
• Cleans and maintains work area at all times
• Completes special cleaning projects as assigned
• Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information
• Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements
• Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external)
• Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety
• Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices
• Complies with Network and departmental policies regarding attendance and dress code
• Other related duties as assigned

Physical and Sensory Requirements

Walking for up to 7 hours, 30 minutes at a time; sitting for up to 1 hour at a time and standing up to 1 ½ hours for 30 minutes at a time. Frequently uses handling and occasionally twisting/turning, lifting (1-50 lb.), carrying (1-50 lb.), pushing (1-50 lb.), and pulling (1-50 lb.). When performing essential functions, occasionally involves with stooping/bending, climbing, reaching above shoulder level. Employee must have the ability to hear normal conversation, have general vision, far vision, and peripheral vision.

Education

High school diploma or equivalent preferred.

Training and Experience

Customer service and/or food service experience preferred, but not necessary. On job training will be provided.

Equal Opportunity Employer

St. Luke's University Health Network is an Equal Opportunity Employer.

About St. Luke's University Health Network

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #3 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.