Barista (full time)

Penn Medicine; Lancaster (Lancaster County); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

Penn Medicine Lancaster General Hospital is hiring a Barista. You will prepare espresso drinks and related food items for customers, ensure quality and customer satisfaction, and follow HACCP guidelines. The role requires a high school diploma or GED and at least 1 year in food & beverage, with shifts from 5am to 9pm.

We value quick, courteous service and accurate order taking, as well as maintaining clean equipment and displays. This is a full-time position at Lancaster General Hospital.

Competenze

• High school diploma or GED required.
• Minimum 1 year experience in food & beverage.

Mansioni

• Prepares espresso and drink orders.
• Replenishes condiments and maintains clean service area.
• Ensures proper presentation and serving temperatures per HACCP standards.
• Greet customers and assist in buying decisions.
• Enter orders into POS and handle payments.

Conoscenze

Customer service

Food & beverage knowledge

Formazione

High school diploma or GED

Descrizione del lavoro

DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

JOB TITLE: Barista

LOCATION: Penn Medicine Lancaster General Hospital, 555 N Duke Street, Lancaster PA

HOURS: Full time (shifts can vary between 5am-9pm)

Position Summary

• Makes and serves coffee espresso drinks and related food and beverage items for customers. Ensures customer satisfaction and good public relations through efficient use of resources and positive interactions. Handles food according to HACCP guidelines and standards for quality food-service operations.

Essential Functions

• Prepares espresso and drink orders for customers using standard measures and recipes.
• Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
• Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Keeps equipment and workstation clean and free of debris throughout service.
• Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors.
• Serves customers quickly and efficiently and prevents delays in serving lines.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.
• The following duties are considered secondary to the primary duties listed above:
• Enters orders accurately into POS device; accepts cash and charge payments.
• Ensures proper food preparation by using approved recipes and following prescribed production standards.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Required Qualifications

• High school diploma or equivalent GED .
• One 1 year experience with food and beverage.

Preferred Qualifications

• One 1 year experience as barista.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.