BARISTA (FULL AND PART TIME)

TouchPoint Support Services; Southfield (MI); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

TouchPoint Support Services in Southfield, MI is hiring for full-time and part-time barista positions. The role makes and serves coffee/espresso drinks, follows HACCP guidelines, and interacts with customers to ensure satisfaction. Pay is $15.00 per hour, with online applications only.

Schedule varies; interview will discuss details. Benefits include a range of plans and programs offered by the Compass Group family, and the organization emphasizes quality service and teamwork.

Responsibilities

• Prepares espresso orders for customers and catering using standard measures and recipes.
• Enters orders accurately into POS device; accepts cash and charge payments.
• Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Greets customers courteously and interacts in a manner to ensure customer satisfaction.

Skills

Customer service

Cash handling

POS system

Food safety HACCP

Tools

POS device

Job description

We are hiring immediately for full and part‑time BARISTA positions at Henry Ford Providence Southfield.

Address: 16001 West 9 Mile Road, Southfield, MI 48075. Online applications only.

Schedule: Full‑time and part‑time; days and hours may vary. More details will be discussed during the interview.

Fixed Pay Rate: $15.00 per hour.

TouchPoint Support Services is a part of Compass Healthcare. We care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food‑service operations. Interacts with customers and other employees in a friendly, courteous manner.

Essential Duties and Responsibilities

• Prepares espresso orders for customers and catering using standard measures and recipes.
• Enters orders accurately into POS device; accepts cash and charge payments.
• Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
• Ensures proper presentation, portion control, and maintenance of proper serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by using approved recipes and following prescribed production standards.
• Keeps display equipment clean and free of debris during meal service.
• Cleans equipment and workstation thoroughly before leaving the area for other assignments.
• Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors.
• Serves customers quickly and efficiently, and prevents delays in serving lines.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision‑making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed remotely, please refer to the wage transparency report: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Touchpoint maintains a drug‑free workplace.