Barista/Food service worker

QUEST FOOD MANAGEMENT SERVICES LLC; Gurnee (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

Quest Food Management Services LLC is seeking a Barista at Warren Almond Campus in Gurnee, IL. You will craft coffee/tea drinks, deliver friendly service, and maintain a clean, efficient workspace across multiple orders, supporting peak times while upholding safety standards.

Highlights include prior customer service experience, flexibility for early shifts, and familiarity with cash handling and POS systems. Join a team dedicated to quality beverages and guest satisfaction.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service or food preparation role.
• Ability to perform repetitive motions required for beverage preparation.
• Strong communication skills and a professional demeanor.
• Availability to work a flexible schedule including early mornings.

Responsibilities

• Prepare and serve coffee and tea beverages according to company recipes and customer specifications.
• Greet and interact with customers in a friendly and professional manner, ensuring a positive guest experience.
• Maintain cleanliness and organization of the work area, including equipment and utensils.
• Manage multiple orders simultaneously while maintaining attention to detail and quality.
• Handle cash and electronic transactions accurately and efficiently.
• Restock supplies and ingredients as needed to ensure smooth daily operations.
• Adhere to all food safety and hygiene regulations to ensure a safe environment for customers and staff.
• Collaborate with team members to support a flexible schedule and meet peak demand periods.
• Prep food / help behind the lines during busy periods
• Receive, label and put away all deliveries together

Skills

Customer service

Communication

Multitasking

Creativity

Flexibility

Early mornings

Coffee knowledge

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Service Workers Warren Almond Campus, Gurnee, IL, US

Salary Range: $17.00 To $17.50 Hourly

About Company:

For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consistently ranked among the top food service management companies in the United States for its commitment to fresh, scratch made menus, local sourcing, and intensely personal service. At the heart of our success is our "Quest Ready" culture, built on integrity, responsiveness, accountability, respect, and excellence.

Being Quest Ready means serving with purpose and care, creating experiences that are nourishing, welcoming, and reliable. This mindset empowers our teams to build lasting relationships and continually raise the standard for great hospitality in every community we serve.

About the Role:

As a Barista in the retail trade industry, you will be the face of our coffee service, delivering exceptional beverage experiences to our guests. Your role is to expertly prepare and serve a variety of coffee and tea drinks while maintaining a clean and welcoming environment. You will engage with customers to understand their preferences and provide personalized service that enhances their visit. This position requires balancing efficiency with creativity to craft beverages that meet high-quality standards. Ultimately, your efforts will contribute to customer satisfaction, repeat business, and a positive brand reputation across our locations in the United States.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service or food preparation role.
• Ability to perform repetitive motions required for beverage preparation.
• Strong communication skills and a professional demeanor.
• Availability to work a flexible schedule including early mornings

Preferred Qualifications:

• Experience working as a barista or in a coffee shop environment.
• Knowledge of coffee brewing techniques and equipment.
• Basic cash handling and point-of-sale system experience.
• Ability to multitask effectively in a fast-paced environment.
• Creative approach to beverage presentation and customer engagement as you will need to be creative and help create drinks.

Responsibilities:

• Prepare and serve coffee and tea beverages according to company recipes and customer specifications.
• Greet and interact with customers in a friendly and professional manner, ensuring a positive guest experience.
• Maintain cleanliness and organization of the work area, including equipment and utensils.
• Manage multiple orders simultaneously while maintaining attention to detail and quality.
• Handle cash and electronic transactions accurately and efficiently.
• Restock supplies and ingredients as needed to ensure smooth daily operations.
• Adhere to all food safety and hygiene regulations to ensure a safe environment for customers and staff.
• Collaborate with team members to support a flexible schedule and meet peak demand periods.
• Prep food / help behind the lines during busy periods
• Receive, label and put away all deliveries together

Skills:

The required skills such as repetitive motions and food preparation are essential for consistently crafting high-quality beverages throughout the day. Guest service and professionalism are critical in creating a welcoming atmosphere and building rapport with customers. Multitasking abilities and patience enable you to manage multiple orders efficiently while maintaining composure during busy periods. Creativity allows you to personalize drinks and contribute to a unique customer experience. Additionally, a flexible schedule ensures you can support the team during peak hours and adapt to changing business needs.