Barista/Food service worker

Quest Food Management Services; Gurnee (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Quest Food Management Services is hiring a Barista to be the face of our coffee service across multiple locations in the United States. You will prepare coffee and tea to our recipes, greet guests, and maintain a clean, welcoming workspace, ensuring a positive guest experience.

The role emphasizes efficiency with creativity, multitasking, cash handling, and a flexible schedule including early mornings. Prior barista or cafe experience is preferred, but strong customer service and reliability are

Qualifications

• High school diploma or equivalent.
• Experience in customer service or food preparation.
• Ability to perform repetitive beverage-making motions.
• Strong communication and professional demeanor.
• Availability for a flexible schedule including early mornings.

Responsibilities

• Prepare and serve coffee and tea beverages according to recipes.
• Greet and engage with guests to ensure a positive experience.
• Maintain a clean, organized work area and equipment.
• Manage multiple orders with accuracy and speed.
• Handle cash and electronic transactions accurately.
• Restock supplies to support daily operations.
• Follow food safety and hygiene regulations.
• Collaborate with team during peak periods.
• Prep food or assist behind the lines during busy times.
• Receive, label, and store deliveries.

Skills

Customer service

Food safety

Multitasking

Communication

Early mornings

Education

High school diploma or equivalent

Tools

POS system

Job description

About Company

For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consistently ranked among the top food service management companies in the United States for its commitment to fresh, scratch made menus, local sourcing, and intensely personal service. At the heart of our success is our “Quest Ready” culture, built on integrity, responsiveness, accountability, respect, and excellence.

Being Quest Ready means serving with purpose and care, creating experiences that are nourishing, welcoming, and reliable. This mindset empowers our teams to build lasting relationships and continually raise the standard for great hospitality in every community we serve.

About The Role

As a Barista in the retail trade industry, you will be the face of our coffee service, delivering exceptional beverage experiences to our guests. Your role is to expertly prepare and serve a variety of coffee and tea drinks while maintaining a clean and welcoming environment. You will engage with customers to understand their preferences and provide personalized service that enhances their visit. This position requires balancing efficiency with creativity to craft beverages that meet high-quality standards. Ultimately, your efforts will contribute to customer satisfaction, repeat business, and a positive brand reputation across our locations in the United States.

Minimum Qualifications

• High school diploma or equivalent.


• Previous experience in a customer service or food preparation role.


• Ability to perform repetitive motions required for beverage preparation.


• Strong communication skills and a professional demeanor.


• Availability to work a flexible schedule including early mornings

Preferred Qualifications

• Experience working as a barista or in a coffee shop environment.


• Knowledge of coffee brewing techniques and equipment.


• Basic cash handling and point-of-sale system experience.


• Ability to multitask effectively in a fast-paced environment.


• Creative approach to beverage presentation and customer engagement as you will need to be creative and help create drinks.


• Cash handling, cashier experience.

Responsibilities

• Prepare and serve coffee and tea beverages according to company recipes and customer specifications.


• Greet and interact with customers in a friendly and professional manner, ensuring a positive guest experience.


• Maintain cleanliness and organization of the work area, including equipment and utensils.


• Manage multiple orders simultaneously while maintaining attention to detail and quality.


• Handle cash and electronic transactions accurately and efficiently.


• Restock supplies and ingredients as needed to ensure smooth daily operations.


• Adhere to all food safety and hygiene regulations to ensure a safe environment for customers and staff.


• Collaborate with team members to support a flexible schedule and meet peak demand periods.


• Prep food / help behind the lines during busy periods


• Receive, label and put away all deliveries together

Skills

The required skills such as repetitive motions and food preparation are essential for consistently crafting high-quality beverages throughout the day. Guest service and professionalism are critical in creating a welcoming atmosphere and building rapport with customers. Multitasking abilities and patience enable you to manage multiple orders efficiently while maintaining composure during busy periods. Creativity allows you to personalize drinks and contribute to a unique customer experience. Additionally, a flexible schedule ensures you can support the team during peak hours and adapt to changing business needs.

Monday, Tuesday, Thursday, Friday 5:45am-1:45pm

Wednesdays - 7:30am - 2:30pm